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<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>There are a couple of different ways to accomplish this,
here's one way below although I'm sure others on the forum have more efficient
ways to do this.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>You first want to create an ephone-dn in CME that
forwards all calls to vm, like this.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2><STRONG>ephone-dn {number}</STRONG></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2><STRONG>number 22...</STRONG> (where '2' is any
prefix digit that you can use to designate transfer directly to vm and the
'2...' is a wildcard to match your internal dialplan length assuming in this
case it's four-digit dialplan with first digit being 2)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2><STRONG>call-forward all {voicemail pilot
extension}</STRONG></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Then in your cme aa parameters define a menu option that
will match the receptionists voicemail extension. In this case, when the
caller presses '2' the call will be transferred to the receptionists
voicemail.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2><STRONG> param aa-hunt2 22000</STRONG> (uses
2000 as the receptionists voicemail extension in this
example)</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Lastly in CUE, pull up the receptionists "user" account and
in the <STRONG>e164 number field, input 22000 (or the prefix number assigned
under the new ephone-dn above + the users
extension).</STRONG></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Also, in the aa service parameteres you could also define
the following to route the calls to the same voicemail box as final
hop.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2><STRONG>param voice-mail 22000</STRONG></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Finally, reload both of the aa application services.
</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Hope that helps.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=531005515-14102008><FONT face=Arial
color=#0000ff size=2>Bill</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Sean
Walberg<BR><B>Sent:</B> Tuesday, October 14, 2008 9:57 AM<BR><B>To:</B> Cisco
VoIP List<BR><B>Subject:</B> [cisco-voip] CME, CUE, and
autoattendants<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr>I've got CME 4.3 running on a 2801 with the CUE 3.1 AIM. I've got
the default AA working OK, but the guys out there want something different, so I
get to dive into script development. I'm fine with this.<BR><BR>One of the
things I'm having problems with is giving the caller the option of leaving VM
for the receptionist when the receiptionist's CFNA is the AA. What I have
now is:<BR><BR>Caller dials the main rotary number, which has "connection plar
opx 200" on the voice ports (FXO). It rings the receptionist's phone, if
she doesn't answer, the CFNA sends the call to x221 which is a dial-peer
pointing to the CUE with the AA. If the caller zeros out to the operator,
it goes to extension 200 and begins the cycle again.<BR><BR>I need to fix that
last part so that if the caller zeroes out and the receptionist doesn't answer,
it goes to her voicemail.<BR><BR>I'm at a bit of a loss on how to do this. The
best I can figure out so far is to give the receiptionist a second extension,
which seems like a hack.<BR><BR>Any suggestions?<BR><BR>Thanks,<BR><BR>Sean<BR
clear=all><BR>-- <BR>Sean Walberg <<A
href="mailto:sean@ertw.com">sean@ertw.com</A>> <A
href="http://ertw.com/">http://ertw.com/</A><BR></DIV><pre>
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