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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Search the registry on the IPCC server for
the LDAP IP address. We had this issue after changing IP’s on IPCC and I
believe that I fixed it manually by editing the registry on the server. It
should be fairly obvious if you search the registry for the exact IP address.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Carlos<o:p></o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Johnny Crothers<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, October 14, 2008
9:54 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Ed Leatherman<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] IPCC
Express</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi Ed,<br>
<br>
Thanks for your help!<br>
<br>
An uninstall/reinstall still has the same outcome. The postinstall.exe file, is
this on the CRS server or on the client? Its looking very much like its a
server related configuration thats cause the failure of new and old CDA
installations.<br>
<br>
Cheers,<br>
<br>
Johnny<br>
<br>
<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Oct 14, 2008 at 2:50 PM, Ed Leatherman <<a
href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>> wrote:<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Johnny,<br>
<br>
Something to try:<br>
I'm on CRS 5 but I think its the same in 4..<br>
<br>
On your CRS server(s), look in C:\Program Files\Cisco\Desktop\bin\, for
PostInstall.exe. This sets various IP Addresses and so forth for CAD and CSD
installations.. it may need to be corrected. uninstall/reinstall CAD. See if
that helps.<br>
<br>
I think they need to be the IP Addr of your CRS server.. can't remember from
version 4 though.<br>
<br>
Ed<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Tue, Oct 14, 2008 at 9:41 AM, Johnny Crothers <<a
href="mailto:randvines@gmail.com" target="_blank">randvines@gmail.com</a>>
wrote:<o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi all,<br>
<br>
IPCC Express 4.x<br>
<br>
The problem is that the customer has changed their IP address through the Cisco
procedure that was provided to them, however<br>
<br>
When they download the CDA and install it, the LDAP Host 1 in the registry is
showing the old IP address. Which means they cannot log in..<br>
<br>
If you attempt to change the LDAP Host 1 IP once installed the CDA
automatically changes it once it connects to the server (I assume that is
downloads the new registry word?) <br>
<br>
Unless I'm not understanding by what the customer is saying, but from my
knowledge the LDAP Host 1 should be pointing to the CCM DC Directory (DCD has
been confirmed).<br>
<br>
I've managed to put a bandaid on by changing the LDAP Host 2 to point to the
new IPCC Express IP Address, this works fine.<br>
<br>
I guess my underlying question is:<br>
<br>
Where does the LDAP Host 1 IP address come from when starting up the CDA?<br>
<br>
Thanks for all the help!<br>
<br>
Johnny<o:p></o:p></span></font></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
<br clear=all>
<br>
-- <br>
Ed Leatherman<br>
Assistant Director, Voice Services<br>
<st1:place w:st="on"><st1:PlaceName w:st="on">West Virginia</st1:PlaceName> <st1:PlaceType
w:st="on">University</st1:PlaceType></st1:place><br>
Telecommunications and Network Operations<o:p></o:p></span></font></p>
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