<div dir="ltr">Hi Ed,<br><br>Thanks for your help!<br><br>An uninstall/reinstall still has the same outcome. The postinstall.exe file, is this on the CRS server or on the client? Its looking very much like its a server related configuration thats cause the failure of new and old CDA installations.<br>
<br>Cheers,<br><br>Johnny<br><br><br><div class="gmail_quote">On Tue, Oct 14, 2008 at 2:50 PM, Ed Leatherman <span dir="ltr"><<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div dir="ltr">Johnny,<br><br>Something to try:<br>I'm on CRS 5 but I think its the same in 4..<br><br>On your CRS server(s), look in C:\Program Files\Cisco\Desktop\bin\, for PostInstall.exe. This sets various IP Addresses and so forth for CAD and CSD installations.. it may need to be corrected. uninstall/reinstall CAD. See if that helps.<br>
<br>I think they need to be the IP Addr of your CRS server.. can't remember from version 4 though.<br><br>Ed<br><br><div class="gmail_quote"><div><div></div><div class="Wj3C7c">On Tue, Oct 14, 2008 at 9:41 AM, Johnny Crothers <span dir="ltr"><<a href="mailto:randvines@gmail.com" target="_blank">randvines@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="Wj3C7c"><div dir="ltr">Hi all,<br><br>IPCC Express 4.x<br>
<br>The problem is that the customer has changed their IP address through the Cisco procedure that was provided to them, however<br>
<br>When they download the CDA and install it, the LDAP Host 1 in the registry is showing the old IP address. Which means they cannot log in..<br>
<br>If you attempt to change the LDAP Host 1 IP once installed the CDA automatically changes it once it connects to the server (I assume that is downloads the new registry word?) <br><br>Unless I'm not understanding by what the customer is saying, but from my knowledge the LDAP Host 1 should be pointing to the CCM DC Directory (DCD has been confirmed).<br>
<br>I've managed to put a bandaid on by changing the LDAP Host 2 to point to the new IPCC Express IP Address, this works fine.<br><br>I guess my underlying question is:<br><br>Where does the LDAP Host 1 IP address come from when starting up the CDA?<br>
<br>Thanks for all the help!<br><br>Johnny<br></div>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>
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