<div dir="ltr">I tried that as well. The told me to upgrade. <br><br>
<div class="gmail_quote">On Mon, Oct 20, 2008 at 4:35 PM, James Buchanan <span dir="ltr"><<a href="mailto:jbuchanan@ctiusa.com">jbuchanan@ctiusa.com</a>></span> wrote:<br>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I know you can have 3.5 licenses relicensed for 4.0. I wonder if you can do the same in reverse. I'd engage your local Cisco rep and explain to him your issue. </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Voice Noob<br>
<b>Sent:</b> Monday, October 20, 2008 4:33 PM<br><b>To:</b> Micah Bennett<br><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><b>Subject:</b> Re: [cisco-voip] IPCC Express 3.5 EOL/EOS - Licenses</span></p>
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<p style="MARGIN-BOTTOM: 12pt">I just had this same problem with a customer and Cisco. Customer wanted to buy 10 new agent licesnes for IPCC 4.x. Cisco says it is not shipping anymore and told me to upgrade which means I have to upgrade call manager and IPCC. The customer was not to happy with that. </p>
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<p>On Mon, Oct 20, 2008 at 4:29 PM, Micah Bennett <<a href="mailto:mbennett@als-xtn.com" target="_blank">mbennett@als-xtn.com</a>> wrote:</p>
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<p><span style="FONT-SIZE: 10pt">Hello All</span></p>
<p><span style="FONT-SIZE: 10pt">If a product such as IPCC Express 3.5 is End of Sale but is still listed as supported until 9-23-2010, should you still be able to purchase additional agent seat licenses for it?</span></p>
<p><span style="FONT-SIZE: 10pt">Does it make a difference if this deployment is covered under a Cisco service contract or not?</span></p>
<p><span style="FONT-SIZE: 10pt">Thanks</span></p>
<p><a name="11d1c2fe67b4020b_11d1c2a9fd8ba4e7_"><b><span style="FONT-SIZE: 10pt; COLOR: navy">Micah Bennett</span></b></a></p></div>
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