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<DIV dir=ltr align=left><SPAN class=053081514-23102008><FONT face="Lucida Sans"
color=#0000ff size=2>The default tracing is Error level which won't be of much
use I'm afraid.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=053081514-23102008><FONT face="Lucida Sans"
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=053081514-23102008><FONT face="Lucida Sans"
color=#0000ff size=2>If you really want you can open a TAC SR and upload
whatever traces you have, the application and system logs from your servers, and
some examples of calls that failed (including calling/called
numbers). Maybe there will be some hints in there for things like
route lists unregistering, etc.</FONT></SPAN></DIV>
<DIV> </DIV><!-- Converted from text/plain format -->
<P><FONT size=2>-Ryan </FONT></P>
<DIV> </DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Djokic Sinisa [mailto:sdjokic@mds.rs]
<BR><B>Sent:</B> Thursday, October 23, 2008 10:10 AM<BR><B>To:</B> 'Ryan
Ratliff'; cisco-voip@puck.nether.net<BR><B>Subject:</B> RE: [cisco-voip] CUCM
6.1.2 possible bug !!!<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">at that time ( few
hours ago ), just default trace settings were
configured..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">so they are the only
one we can collect from those critical moments..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">can they do any
good?..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">thanx..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">regards..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><STRONG><B><FONT face=Verdana color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Verdana">Sinisa
Djokic</SPAN></FONT></B></STRONG><FONT face=Verdana color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Verdana"> </SPAN></FONT><FONT
color=navy><SPAN style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Verdana color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Verdana">System
Engineer</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><BR></SPAN></FONT><FONT face=Verdana color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Verdana">CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES
Cisco Certified</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=navy size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: navy"> <o:p></o:p></SPAN></FONT></P></DIV>
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style="FONT-SIZE: 12pt; COLOR: navy"><IMG id=_x0000_i1027 height=94
src="cid:053081514@23102008-144E" width=60
border=0><o:p></o:p></SPAN></FONT></P></TD>
<TD
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style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face=Verdana color=navy size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Verdana">MDS
Informaticki inzenjering</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><BR></SPAN></FONT><FONT face=Verdana color=navy
size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Verdana">Bul. Arsenija
Carnojevica 170</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><BR></SPAN></FONT><FONT face=Verdana color=navy
size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Verdana">11070 Novi
<st1:place w:st="on"><st1:City w:st="on">Beograd</st1:City>,
<st1:country-region
w:st="on">Serbia</st1:country-region></st1:place></SPAN></FONT><FONT
color=navy><SPAN style="COLOR: navy"><BR></SPAN></FONT><FONT face=Verdana
color=navy size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Verdana">Tel: +381 11
2015 200, 2015 273</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><BR></SPAN></FONT><FONT face=Verdana color=navy
size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Verdana">Fax: +381 11
3194 954</SPAN></FONT><FONT color=navy><SPAN
style="COLOR: navy"><BR></SPAN></FONT><FONT face=Arial color=navy
size=1><SPAN style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="http://www.mds.rs">www.mds.rs</A></SPAN></FONT><FONT
color=navy><SPAN style="COLOR: navy"><BR></SPAN></FONT><FONT face=Arial
color=navy size=1><SPAN
style="FONT-SIZE: 7.5pt; COLOR: navy; FONT-FAMILY: Arial"><A
href="mailto:sdjokic@mds.rs">sdjokic@mds.rs</A></SPAN></FONT><FONT
color=navy><SPAN
style="COLOR: navy"><o:p></o:p></SPAN></FONT></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Ryan
Ratliff [mailto:rratliff@cisco.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, October 23, 2008 3:59
PM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> 'Djokic Sinisa';
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> RE: [cisco-voip] CUCM 6.1.2
possible bug !!!</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Lucida Sans" color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Lucida Sans'">Did you happen
to gather any CCM traces from the time when the calls were failing?
</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Lucida Sans" color=blue size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: blue; FONT-FAMILY: 'Lucida Sans'">Without these
it is impossible to determine what was happening.</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P><FONT face="Times New Roman" size=2><SPAN style="FONT-SIZE: 10pt"><!-- Converted from text/plain format -->-Ryan
</SPAN></FONT><o:p></o:p></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net]
<B><SPAN style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Djokic
Sinisa<BR><B><SPAN style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, October
23, 2008 9:54 AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [cisco-voip] CUCM 6.1.2 possible
bug !!!<BR><B><SPAN style="FONT-WEIGHT: bold">Importance:</SPAN></B>
High</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">hi
group..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">is there any reported bug or strange
behaviour in CUCM 6.1.2..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">the situation is as
follows:<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">we have 6.1.2 cluster on 7835 and
SRST routers on remote locations..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">all the central and remote site
gateways are h.323..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">everything worked fine for 3
months..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">in one moment all PSTN calls from
central site and few of SRST sites ( each site using it's local h323 gateway ti
get PSTN ) started to fail..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">after the PSTN number was dialed,
nothing happend for a while and then fast busy signal
occured..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">all incoming calls worked
fine..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">it looked like no calls are getting
to gateways at all..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">also no calls through h.323. trunk
worked as well..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">after callmanager service was
restarted on both servers ( pub and sub ) it looks everything
worked..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">any
ideas?..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">thanx..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">regards..<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><STRONG><B><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">Sinisa
Djokic</SPAN></FONT></B></STRONG><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana"> </SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">System
Engineer</SPAN></FONT><BR><FONT face=Verdana size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Verdana">CCNP,CCDA,CQS-CWLDS,CS-CIPTDS,CS-CIPCCES
Cisco Certified</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P>
<TABLE class=MsoNormalTable cellPadding=0 border=0>
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<TR>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><IMG id=_x0000_i1025 height=94
src="cid:053081514@23102008-1455" width=60
border=0><o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></TD>
<TD
style="PADDING-RIGHT: 0.75pt; PADDING-LEFT: 0.75pt; PADDING-BOTTOM: 0.75pt; PADDING-TOP: 0.75pt">
<P class=MsoNormal><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">MDS Informaticki
inzenjering</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Bul. Arsenija Carnojevica
170</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">11070 Novi <st1:place
w:st="on"><st1:City w:st="on">Beograd</st1:City>, <st1:country-region
w:st="on">Serbia</st1:country-region></st1:place></SPAN></FONT><BR><FONT
face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Tel: +381 11 2015 200, 2015
273</SPAN></FONT><BR><FONT face=Verdana size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Verdana">Fax: +381 11 3194
954</SPAN></FONT><BR><FONT face=Arial size=1><SPAN
style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial"><A
href="http://www.mds.rs">www.mds.rs</A></SPAN></FONT><BR><FONT face=Arial
size=1><SPAN style="FONT-SIZE: 7.5pt; FONT-FAMILY: Arial"><A
href="mailto:sdjokic@mds.rs">sdjokic@mds.rs</A></SPAN></FONT><o:p></o:p></P></TD></TR></TBODY></TABLE>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV></BODY></HTML>