<div>any news on a new firmware for a fix? the bug says there are some fixed Firmwares but i don't see any posted yet. Can you get us an ETA on release?</div>
<div> </div>
<div>More and more users are calling in on the problem.</div>
<div> </div>
<div>Thanks</div>
<div> </div>
<div>scott<br><br></div>
<div class="gmail_quote">On Mon, Oct 13, 2008 at 7:03 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div lang="EN-US" vlink="purple" link="blue">
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">CSCsv04751 was filed by one of the CME guys to track this. It looks like the phones are sending the dtmf digits in-band as well as out of band and this is what causes the double keypresses. It also appears this behavior changes depending on if you are using the handset/headset/speakerphone. </font></span></div>
<div> </div>
<p><font size="2">-Ryan </font></p>
<div> </div><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Monday, October 13, 2008 9:51 AM<br><b>To:</b> 'Nick Thompson'; 'Scott Voll'; 'James Buchanan'
<div>
<div></div>
<div class="Wj3C7c"><br><b>Cc:</b> <a href="mailto:Dave_Landsiedel@bobcat.com" target="_blank">Dave_Landsiedel@bobcat.com</a>; 'cisco voip'<br><b>Subject:</b> Re: [cisco-voip] What would cause DTMF not to go through<br>
</div></div></font><br></div>
<div>
<div></div>
<div class="Wj3C7c">
<div></div>
<div dir="ltr" align="left"><span><font face="Arial" color="#0000ff" size="2">I was doing some work on this Friday and there is definitely some noise generated in-band by sccp phones on 8.4(1). If you take a packet capture and listen to the audio it sounds like a "blurp" sound (very technical, I know) every time you press a dtmf digit. I think what is happening is that this combined with the in-band dtmf generated by the gateway (dtmf should be out of band from phone to cucm to the gateway) can cause all kinds of wierd problems on the receiving end. </font></span></div>
<div><font face="Arial" color="#0000ff" size="2"></font> </div>
<div><font face="Arial" color="#0000ff" size="2"><span>I'm digging now to see if there's a bug already opened. If not there will be one by the end of the day.</span></font></div>
<div><font face="Arial" color="#0000ff" size="2"></font> </div>
<p><font size="2">-Ryan </font></p>
<div><font face="Arial" color="#0000ff" size="2"></font> </div><br>
<div lang="en-us" dir="ltr" align="left">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Nick Thompson<br>
<b>Sent:</b> Sunday, October 12, 2008 10:15 PM<br><b>To:</b> Scott Voll; James Buchanan<br><b>Cc:</b> <a href="mailto:Dave_Landsiedel@bobcat.com" target="_blank">Dave_Landsiedel@bobcat.com</a>; cisco voip<br><b>Subject:</b> Re: [cisco-voip] What would cause DTMF not to go through<br>
</font><br></div>
<div></div>
<div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I am also running into some DTMF issues at an installation I am currently doing utilizing 7962s on the latest firmware (SCCP42.8-4-1SR1S) as well as 7942s on firmware SCCP42.8-4-1SR1S. However, I am using MGCP on my gateways. I've got various users running into issues with unrecognized digits, multiple digit presses, among other things. I'm actually glad to see a few others are having this issue as the reports at this install have been popping up a little more often.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Has anybody tried a downgrade of the phone firmware?</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Thanks.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 10.5pt; COLOR: #1f497d; FONT-FAMILY: Consolas">Nick Thompson</span></p>
<p><span style="FONT-SIZE: 10.5pt; COLOR: #1f497d; FONT-FAMILY: Consolas">Senior Network Engineer</span></p>
<p><span style="FONT-SIZE: 10.5pt; COLOR: #1f497d; FONT-FAMILY: Consolas">Corporate Technologies, LLC</span></p>
<p><span style="FONT-SIZE: 10.5pt; COLOR: #1f497d; FONT-FAMILY: Consolas">E-Mail: <a href="mailto:nick.thompson@gocorptech.com" target="_blank"><span style="COLOR: blue">nick.thompson@gocorptech.com</span></a></span></p>
<p><span style="FONT-SIZE: 10.5pt; COLOR: #1f497d; FONT-FAMILY: Consolas"><a href="http://www.gocorptech.com/" target="_blank"><span style="COLOR: blue">http://www.gocorptech.com/</span></a></span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Thursday, October 09, 2008 3:25 PM<br><b>To:</b> James Buchanan<br><b>Cc:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>; <a href="mailto:Dave_Landsiedel@bobcat.com" target="_blank">Dave_Landsiedel@bobcat.com</a>; cisco voip<br>
<b>Subject:</b> Re: [cisco-voip] What would cause DTMF not to go through</span></p></div>
<p> </p>
<div>
<div>
<p>more wide spread. They are G711, but thus far it's just one location (multiple users) but they are the only ones that are using 7962 phones and firmware <a href="http://8.4.1./" target="_blank">8.4.1.</a> Also. I see a bunch of bugs for DTMF but they are all related to SIP / CTI but these users are not using either of those.</p>
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<p> </p></div>
<div>
<p>Any more ideas?</p></div>
<div>
<p> </p></div>
<div>
<p style="MARGIN-BOTTOM: 12pt">Scott</p></div>
<div>
<p>On Tue, Oct 7, 2008 at 12:05 PM, James Buchanan <<a href="mailto:jbuchanan@ctiusa.com" target="_blank">jbuchanan@ctiusa.com</a>> wrote:</p>
<div>
<div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">The rtp-nte is used typically for SIP trunks. H245-alphanumeric is what you would typically use. Have you determined this to be for one specific user or is it more widespread?</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Scott Voll<br>
<b>Sent:</b> Tuesday, October 07, 2008 2:01 PM<br><b>To:</b> <a href="mailto:Dave_Landsiedel@bobcat.com" target="_blank">Dave_Landsiedel@bobcat.com</a><br><b>Cc:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>; cisco voip<br>
<b>Subject:</b> Re: [cisco-voip] What would cause DTMF not to go through</span></p></div>
<div>
<div>
<p> </p>
<div>
<div>
<p>H323</p></div>
<div>
<p> </p></div>
<div>
<p>What's the difference between </p></div>
<div>
<p> </p></div>
<div>
<p> dtmf-relay h245-alphanumeric</p></div>
<div>
<p> </p></div>
<div>
<p>and </p></div>
<div>
<p> </p></div>
<div>
<p>dtmf-relay rtp-nte h245-alphanumeric </p></div>
<div>
<p>??</p></div>
<div>
<p> </p></div>
<div>
<p>CMM blade with IOS 12.4(15)T4</p></div>
<div>
<p> </p></div>
<div>
<p>Thanks</p></div>
<div>
<p> </p></div>
<div>
<p style="MARGIN-BOTTOM: 12pt">Scott</p></div>
<div>
<p>On Tue, Oct 7, 2008 at 11:09 AM, <<a href="mailto:Dave_Landsiedel@bobcat.com" target="_blank">Dave_Landsiedel@bobcat.com</a>> wrote:</p>
<p><br><span style="FONT-SIZE: 10pt">If using dial peer voice voip via a H323 gateway make sure you have the following line in that dial peer.</span> <br><br><span style="FONT-SIZE: 10pt"> dtmf-relay rtp-nte h245-alphanumeric</span> <br>
<span style="FONT-SIZE: 10pt"> <br></span><span style="COLOR: #004080">_________________________________</span> </p></div>
<p> </p></div></div></div></div></div></div>
<p> </p></div></div></div></div></div></blockquote></div><br>