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<title>Re: [cisco-voip] Date/Time Issue</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I remember the DST patches last year, and did apply the ones the
pertained to this version of CM. There is always the chance that something was
missed. As far as SR’s yes there are ones to be applied (scheduled for our
next maintenance window in fact.) <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I guess I was mostly curious because it only affected one site
out of 5 and the site that was affected uses the same date/time group as 2
sites that were not affected. And that just rebooting the phones fixed the
issue, which would indicate to me the date/time group was correct. Also
there are three other sites that register to that subscriber though they are
all in different time zones and it only affected the CT. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Like I said, just curious as to what may have happened. I
appreciate every ones input and I will look back at the DT patches and see if
something was missed.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Thanks</span><span style='color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Mark</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Chris Ward
[mailto:chrward@cisco.com] <br>
<b>Sent:</b> Wednesday, October 29, 2008 1:54 PM<br>
<b>To:</b> Mark Pratt; Jason Aarons (US); cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Date/Time Issue<o:p></o:p></span></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Are
there any service releases on the following:<br>
<br>
<span style='color:#1E487C'>4.1(3)<br>
2000.4.5a<br>
<br>
</span><br>
There was a huge set of DST patches that were published last march due to the
change in US DST shifts (3 weeks earlier and 1 week later). I would say by looking
at the phone load and these versions above, that you probably don’t have
most of these DST patches.<br>
<br>
Please see:<br>
<a href="http://www.cisco.com/en/US/ts/fn/620/fn62669.html">http://www.cisco.com/en/US/ts/fn/620/fn62669.html</a><br>
<br>
<br>
Chris Ward <o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:
</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Mark
Pratt <<a href="Mark.Pratt@wageworks.com">Mark.Pratt@wageworks.com</a>><br>
<b>Date: </b>Wed, 29 Oct 2008 13:48:04 -0700<br>
<b>To: </b>"Jason Aarons (US)" <<a
href="jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>>, "<a
href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" <<a
href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] Date/Time Issue<br>
<br>
<span style='color:#1F497D'>Jason<br>
<br>
7960 P00308000400<br>
7961 SCCP41.8-2-1S<br>
4.1(3)<br>
2000.4.5a<br>
<br>
</span><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Thanks<br>
Mark<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (US) [<a
href="mailto:jason.aarons@us.didata.com">mailto:jason.aarons@us.didata.com</a>]
<br>
<b>Sent:</b> Wednesday, October 29, 2008 1:19 PM<br>
<b>To:</b> Mark Pratt; <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Date/Time Issue<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
<span style='color:#1F497D'>What a) model phone and b) device phone load and
c) version CallManager and d) what OS Update version if 4x<br>
<br>
<br>
<br>
</span><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Mark Pratt<br>
<b>Sent:</b> Wednesday, October 29, 2008 2:54 PM<br>
<b>To:</b> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Date/Time Issue<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
<span style='color:#1F497D'>Sorry, forgot to mention that rebooting the phones
corrected the time.<br>
<br>
</span><br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Thanks<br>
Mark<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff [<a
href="mailto:rratliff@cisco.com">mailto:rratliff@cisco.com</a>] <br>
<b>Sent:</b> Wednesday, October 29, 2008 11:30 AM<br>
<b>To:</b> Mark Pratt; <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> RE: [cisco-voip] Date/Time Issue<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><span style='font-size:10.0pt;font-family:"Lucida Sans","sans-serif";
color:blue'>Check whether those subscribers are set to adjust the time
automatically for DST (assuming they are Windows CCM).<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<span style='font-size:10.0pt'>-Ryan <br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><br>
<o:p></o:p></p>
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<p><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><br>
</span><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a
href="cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Mark Pratt<br>
<b>Sent:</b> Wednesday, October 29, 2008 1:49 PM<br>
<b>To:</b> <a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> [cisco-voip] Date/Time Issue<br>
</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Hi
all,<br>
<br>
I had a weird instance occur on Monday. One of our offices opened and noticed
that the time on most of their phones (80%) was off by an hour. This
office is located in the Central Time Zone. We have other offices in the CT
that were not off at all. All offices in the CT use the same date/time group.
The only difference between these 2 locations is the server they register to. I
checked and the server times are within 15 seconds of each other. All of
our other offices in PT, MT ET were fine as well and they also register to one
of these two servers.<br>
<br>
Anybody got any ideas?<br>
<br>
Thanks,<br>
Mark<br>
</span><br>
<b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:#666666'>Mark
Pratt <br>
</span></b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:#666666'>IPT Specialist, IT Operations<br>
<b>Direct:</b> 480-291-0431 <br>
<a href="mark.pratt@wageworks.com">mark.pratt@wageworks.com</a><br>
</span><span style='color:#6592AF'><img border=0 width=225 height=25
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href="http://www.wageworks.com/">http://www.wageworks.com/</a>> <br>
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