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<div class=Section1>
<p class=MsoNormal><span style='color:#1F497D'>Jason<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>7960 P00308000400<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>7961 SCCP41.8-2-1S<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>4.1(3)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>2000.4.5a<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Thanks</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Mark</span><span style='color:#1F497D'><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Jason Aarons (US)
[mailto:jason.aarons@us.didata.com] <br>
<b>Sent:</b> Wednesday, October 29, 2008 1:19 PM<br>
<b>To:</b> Mark Pratt; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Date/Time Issue<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>What a) model phone and b)
device phone load and c) version CallManager and d) what OS Update
version if 4x<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Mark Pratt<br>
<b>Sent:</b> Wednesday, October 29, 2008 2:54 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Date/Time Issue<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Sorry, forgot to mention that
rebooting the phones corrected the time.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Thanks</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Mark</span><span style='color:#1F497D'><o:p></o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, October 29, 2008 11:30 AM<br>
<b>To:</b> Mark Pratt; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Date/Time Issue<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Sans","sans-serif";
color:blue'>Check whether those subscribers are set to adjust the time
automatically for DST (assuming they are Windows CCM).</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<p><span style='font-size:10.0pt'>-Ryan </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Mark Pratt<br>
<b>Sent:</b> Wednesday, October 29, 2008 1:49 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Date/Time Issue</span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal>Hi all,<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I had a weird instance occur on Monday. One of our offices
opened and noticed that the time on most of their phones (80%) was off by an
hour. This office is located in the Central Time Zone. We have other
offices in the CT that were not off at all. All offices in the CT use the same
date/time group. The only difference between these 2 locations is the server
they register to. I checked and the server times are within 15 seconds of each
other. All of our other offices in PT, MT ET were fine as well and they
also register to one of these two servers.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Anybody got any ideas?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks,<o:p></o:p></p>
<p class=MsoNormal>Mark<o:p></o:p></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
</span><b><span style='font-size:8.5pt;font-family:"Verdana","sans-serif";
color:#666666'>Mark Pratt </span></b><span style='font-size:8.5pt;
font-family:"Verdana","sans-serif";color:#666666'><br>
IPT Specialist, IT Operations<br>
<b>Direct:</b> 480-291-0431 <br>
<a href="mailto:mark.pratt@wageworks.com">mark.pratt@wageworks.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>
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