Khalid,<br><br>Are your phones setup to be logged in/out of the hunt group? Might be something to check.. sounds like they are setup right and just logged out maybe?<br><br>!<br>telephony-service<br>hunt-group logout HLog<br>
!<br><br><div class="gmail_quote">On Wed, Oct 29, 2008 at 6:38 AM, Syed Khalid Ali <span dir="ltr"><<a href="mailto:syed.khalid.khursheed@gmail.com">syed.khalid.khursheed@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Dear all,<br>
<br>
I am able implement the CME B-ACD. The dial-by extension option is<br>
working fine but when I select the hunt group option which is 1 (in<br>
this case) or 0 for operator, either nothing happens or the call is<br>
transfered to IP phones and phone display "ONE CALL IN QUEUE" but do<br>
not ring and red-light on the handset starts to blink for sometime.<br>
Also during configuration, router showed a number of parmas not<br>
registerd.<br>
Using CCME 7.0(0) and IOS 12.4(20)T<br>
Below is the config:<br>
<br>
application<br>
service queue flash:app-b-acd-2.1.2.2.tcl<br>
param queue-len 15<br>
param aa-hunt1 7005<br>
param number-of-hunt-grps 1<br>
param queue-manager-debugs 1<br>
!<br>
service aa flash:app-b-acd-aa-2.1.2.2.tcl<br>
paramspace english index 1<br>
param number-of-hunt-grps 1<br>
param dial-by-extension-option 3<br>
param handoff-string aa<br>
paramspace english language en<br>
param max-time-vm-retry 3<br>
param max-extension-length 4<br>
param aa-pilot 7000<br>
paramspace english location flash:<br>
param second-greeting-time 45<br>
param welcome-prompt _bacd_welcome.au<br>
param max-time-call-retry 600<br>
param voice-mail 1003<br>
param service-name queue<br>
!<br>
dial-peer voice 60 voip<br>
service aa<br>
destination-pattern 7000<br>
session target ipv4:<a href="http://10.1.1.1" target="_blank">10.1.1.1</a><br>
incoming called-number 7000<br>
dtmf-relay h245-alphanumeric<br>
codec g711ulaw<br>
!<br>
ephone-hunt 2 sequential<br>
pilot 7005<br>
list 1001, 1002<br>
timeout 10, 10<br>
statistics collect<br>
<br>
--<br>
Thanks,<br>
<font color="#888888">Syed Khalid Ali<br>
</font></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>