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<p class=MsoNormal><span style='color:#1F497D'>When you say “do you even seem
them listed in the applications…” what do you mean by them? The Cisco TSP item
(IP Phone, softphone, etc.) or the other phone interfaces (my modem)?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I have tried a reinstall from
CUCM and it does not change the installation. <o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bennie Grant
[mailto:Bennie.Grant@mettoni.com] <br>
<b>Sent:</b> Tuesday, November 04, 2008 4:44 PM<br>
<b>To:</b> Sullivan, Brandon; cisco@cips.nl; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>But do you even seen them listed
in the applications I mentioned below? If you do, that means the TSP is working
but there is just some GUI issue. If you cannot, then the TSP is not working at
all<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Also, have you tried
reinstalling it from the CUCM? It should install over the top and retain the
previous settings<o:p></o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
SullivanB@ajiusa.com [mailto:SullivanB@ajiusa.com] <br>
<b>Sent:</b> Tuesday, November 04, 2008 4:33 PM<br>
<b>To:</b> Bennie Grant; cisco@cips.nl; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>I can control my modem via the
Outlook Call menu item. I just can’t select the Cisco IP phone or
softphone application as my outbound line.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Brandon<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Bennie Grant
[mailto:Bennie.Grant@mettoni.com] <br>
<b>Sent:</b> Tuesday, November 04, 2008 4:12 PM<br>
<b>To:</b> Sullivan, Brandon; cisco@cips.nl; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Is the TSP itself actually working
though – can you control devices via Microsoft Phone Dialer or TAPI Softphone
from Julmar.com?</span><span lang=EN-GB style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
SullivanB@ajiusa.com [mailto:SullivanB@ajiusa.com] <br>
<b>Sent:</b> Tuesday, November 04, 2008 4:10 PM<br>
<b>To:</b> Bennie Grant; cisco@cips.nl; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>The service is started. I
can configure other telephony services provider there; just not the Cisco TSP
item.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>I have even tried to copy the
registry settings and file folder in program folders for this program, but I
still cannot configure it nor does it work.<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>Brandon<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Bennie Grant<br>
<b>Sent:</b> Tuesday, November 04, 2008 4:04 PM<br>
<b>To:</b> cips; cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Also – make sure the “telephony”
service in Windows is started?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:#1F497D'><o:p> </o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>cips<br>
<b>Sent:</b> Tuesday, November 04, 2008 4:01 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='color:#1F497D'>Maybe a windows user-rights
issue?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>SullivanB@ajiusa.com<br>
<b>Sent:</b> dinsdag 4 november 2008 20:58<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=NL><o:p> </o:p></span></p>
<p class=MsoNormal>Hello all – I’m new to the list and administration of a CCM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am running Windows XP SP3. I did a fresh installation
of windows and installed:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Office 2007 SP1<o:p></o:p></p>
<p class=MsoNormal>IE7<o:p></o:p></p>
<p class=MsoNormal>Adobe<o:p></o:p></p>
<p class=MsoNormal>Other Miscellaneous Programs (should have no effect on
telephony).<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Then I installed Cisco TSP and Cisco IP Communicator.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>At first, the Cisco TSP was working, I could dial from
Outlook. Now, however, I cannot.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I can see the Cisco TSP in Phone & Modem settings, but
the configure button is grayed out.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have tried uninstall and reinstall with no luck.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>IP communicator is working fine.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It is not a server issue; both programs run fine from another
machine.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Does anyone have any suggestions or even a starting
point? All troubleshooting advice I find advises to open the program and
set the Trace level higher, but I cannot get that far.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help is appreciated!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank you,<o:p></o:p></p>
<p class=MsoNormal>Brandon <i><span style='font-size:10.0pt'><o:p></o:p></span></i></p>
<p class=MsoNormal><o:p> </o:p></p>
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