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<p class=MsoNormal>Hello all – I’m new to the list and
administration of a CCM.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I am running Windows XP SP3. I did a fresh installation of
windows and installed:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Office 2007 SP1<o:p></o:p></p>
<p class=MsoNormal>IE7<o:p></o:p></p>
<p class=MsoNormal>Adobe<o:p></o:p></p>
<p class=MsoNormal>Other Miscellaneous Programs (should have no effect on
telephony).<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Then I installed Cisco TSP and Cisco IP Communicator.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>At first, the Cisco TSP was working, I could dial from
Outlook. Now, however, I cannot.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I can see the Cisco TSP in Phone & Modem settings, but
the configure button is grayed out.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I have tried uninstall and reinstall with no luck.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>IP communicator is working fine.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>It is not a server issue; both programs run fine from
another machine.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Does anyone have any suggestions or even a starting point?
All troubleshooting advice I find advises to open the program and set the Trace
level higher, but I cannot get that far.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any help is appreciated!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thank you,<o:p></o:p></p>
<p class=MsoNormal>Brandon <i><span style='font-size:10.0pt'><o:p></o:p></span></i></p>
<p class=MsoNormal><o:p> </o:p></p>
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