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<p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Maybe a windows
user-rights issue?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>SullivanB@ajiusa.com<br>
<b>Sent:</b> dinsdag 4 november 2008 20:58<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Installing Cisco TSP Driver<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US>Hello all – I’m new to the list and
administration of a CCM.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I am running Windows XP SP3. I did a
fresh installation of windows and installed:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Office 2007 SP1<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>IE7<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Adobe<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Other Miscellaneous Programs (should have
no effect on telephony).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Then I installed Cisco TSP and Cisco IP
Communicator.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>At first, the Cisco TSP was working, I
could dial from Outlook. Now, however, I cannot.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I can see the Cisco TSP in Phone &
Modem settings, but the configure button is grayed out.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>I have tried uninstall and reinstall with
no luck.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>IP communicator is working fine.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>It is not a server issue; both programs run
fine from another machine.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Does anyone have any suggestions or even a
starting point? All troubleshooting advice I find advises to open the
program and set the Trace level higher, but I cannot get that far.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Any help is appreciated!<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Thank you,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Brandon </span><i><span lang=EN-US
style='font-size:10.0pt'><o:p></o:p></span></i></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
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