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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hi,</font></div>
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<div dir="ltr"><font face="tahoma" size="2">After reinstalling the system i was able to ping by hostname. I change also changed the Publisher to its ip address and everything works fine. </font></div>
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<div dir="ltr"><font face="tahoma" size="2">Thank you all for your help.</font></div>
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<div dir="ltr"><font size="2"><font size="2">Dundar</font> Gokhan Arslan<br>Network Engineer<br>Unified Communications<br> <br>e-posta: garslan@secura.com.tr<br><br>direkt: (90) 212 315 05 36<br><br>faks: (90) 212 233 23 52<br><br>Teknolojiyi işinizle bütünleştiriyoruz.</div></font>
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<font face="Tahoma" size="2"><b>From:</b> James Buchanan [jbuchanan@ctiusa.com]<br><b>Sent:</b> Saturday, November 08, 2008 8:39 PM<br><b>To:</b> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation<br></font><br></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">That doesn’t matter because you are referencing the Publisher by hostname in CallManager. If you cannot ping the hostname of the Publisher from the Subscriber, that’s the problem. You should change the Publisher to reference by IP address anyway in CallManager to avoid unexpected issues due to DNS not working. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">If you decide to do that, you must also go into Enterprise Parameters and change all hostname references to IP address references.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) [mailto:garslan@secura.com.tr] <br><b>Sent:</b> Saturday, November 08, 2008 12:35 PM<br><b>To:</b> James Buchanan; Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation<o:p></o:p></span></p></div></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">I didn't try that one but i was able to ping the publisher from ip address.</span><o:p></o:p></p></div>
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<p class="MsoNormal"> <o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Dundar Gokhan Arslan<br>Network Engineer<br>Unified Communications<br> <br>e-posta: garslan@secura.com.tr<br><br>direkt: (90) 212 315 05 36<br><br>faks: (90) 212 233 23 52<br><br>Teknolojiyi işinizle bütünleştiriyoruz.<o:p></o:p></span></p></div></div></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> James Buchanan [jbuchanan@ctiusa.com]<br><b>Sent:</b> Saturday, November 08, 2008 8:32 PM<br><b>To:</b> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Can the Subscriber ping the hostname of the Publisher from the console?</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) [mailto:garslan@secura.com.tr] <br><b>Sent:</b> Saturday, November 08, 2008 12:28 PM<br><b>To:</b> James Buchanan; Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Hi,</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">There is 2 servers under System > Server, Publisher referenced by Hostname and subscriber referenced by ip address..</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Dundar Gokhan Arslan<br>Network Engineer<br>Unified Communications<br> <br>e-posta: garslan@secura.com.tr<br><br>direkt: (90) 212 315 05 36<br><br>faks: (90) 212 233 23 52<br><br>Teknolojiyi işinizle bütünleştiriyoruz.</span><o:p></o:p></p></div></div></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> James Buchanan [jbuchanan@ctiusa.com]<br><b>Sent:</b> Saturday, November 08, 2008 8:17 PM<br><b>To:</b> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Hello,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">Under System, Servers, how many servers do you see? How are they referenced? By hostname or by IP address?</span><o:p></o:p></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><br>Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">JAmes</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)<br><b>Sent:</b> Saturday, November 08, 2008 12:08 PM<br><b>To:</b> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA); Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Sorry for miss understanding, I install the lic files before installation of the second node.</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Dundar Gokhan Arslan<br>Network Engineer<br>Unified Communications<br> <br>e-posta: garslan@secura.com.tr<br><br>direkt: (90) 212 315 05 36<br><br>faks: (90) 212 233 23 52<br><br>Teknolojiyi işinizle bütünleştiriyoruz.</span><o:p></o:p></p></div></div></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)<br><b>Sent:</b> Saturday, November 08, 2008 8:05 PM<br><b>To:</b> Ed Leatherman<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> RE: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Yes, i load the lic files, On license page i saw 2 authorized server and used 1.</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt">Dundar Gokhan Arslan<br>Network Engineer<br>Unified Communications<br> <br>e-posta: garslan@secura.com.tr<br><br>direkt: (90) 212 315 05 36<br><br>faks: (90) 212 233 23 52<br><br>Teknolojiyi işinizle bütünleştiriyoruz.</span><o:p></o:p></p></div></div></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</span></b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Ed Leatherman [ealeatherman@gmail.com]<br><b>Sent:</b> Saturday, November 08, 2008 8:03 PM<br><b>To:</b> Gokhan Arslan (Mühendis, DEVOTEAM-SECURA)<br><b>Cc:</b> cisco-voip@puck.nether.net<br><b>Subject:</b> Re: [cisco-voip] Subscriber Service Activation</span><o:p></o:p></p></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt">Did you reload your license file after you rebuilt the cluster? that has to be loaded before ccm service will start iirc<o:p></o:p></p>
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<p class="MsoNormal">On Sat, Nov 8, 2008 at 12:48 PM, Gokhan Arslan (Mühendis, DEVOTEAM-SECURA) <<a href="mailto:garslan@secura.com.tr" target="_blank">garslan@secura.com.tr</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Tahoma','sans-serif'">Hi to all,</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I am hopping somebody can help, I am having an issue with subscriber service activation. We have two 6.1.2 7835-I2 we install the system without DVD ( They came as an appliance ). Install the License, and everything works fine. After that we little mass around ( try IPMA. security tokens, mobility feature, etc), decide to reinstall the systems using DVD's which came with the system. All installation process goes smooth, both for publisher and subscriber. But i am not able to activate subscribers services. Right now i am reinstalling the system to be sure i didn't miss something during installation process, at the mean time, does anyone face with the same problem before? or Does anyone has any idea what goes wrong?</span><o:p></o:p></p></div>
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<p class="MsoNormal"><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Thanks.</span><o:p></o:p></p></div>
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<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><span style="FONT-SIZE: 10pt">Dundar Gokhan Arslan</span><o:p></o:p></p></div></div></div>
<p class="MsoNormal" style="MARGIN-BOTTOM: 12pt"><br>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p></div>
<p class="MsoNormal"><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<o:p></o:p></p></div></div></div></div></div></div></body></html>