I believe that information is deleted if the phone is reset. You might look at the possibility that the phone is losing power and/or network connection.<br><br>
<div class="gmail_quote">On Mon, Nov 10, 2008 at 2:32 PM, <span dir="ltr"><<a href="mailto:steve.siltman@assurant.com">steve.siltman@assurant.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br><font face="sans-serif" size="2">What would cause the Call History on a Cisco IP Phone to be deleted or removed? This is the directories page where Missed, Recieved and Placed call information is stored.</font> <br>
<font face="sans-serif" size="2">I've got a user who complains this is being deleted but I'm unable to recreate the issue on my phone.</font> <br><br><font face="sans-serif" size="2">Call Manager v6.1.2</font> <br>
<font face="sans-serif" size="2">Cisco IP Phone 7941</font> <br><font face="sans-serif" size="2"><br>Thanks,</font> <br><font face="sans-serif" size="2"><br>Steve Siltman<br>Assurant Corporate Technology<br><a href="mailto:steve.siltman@assurant.com" target="_blank">steve.siltman@assurant.com</a></font>
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<p>Thank you.<br>
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