<div>on cm 6.12 it's at the very bottom of the device page.</div>
<div> </div>
<div>I also believe you need a newer firmware. 8.3.x or maybe better and on CM 5.1 you might need a ES / SR to get the feature.</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Tue, Nov 18, 2008 at 10:31 PM, Dana Tong (AU) <span dir="ltr"><<a href="mailto:Dana.Tong@didata.com.au">Dana.Tong@didata.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<div dir="ltr"><font face="Tahoma" color="#000000" size="2">I'm in Australia but the customer's system that I'm looking at doesn't appear to have any other locale installed bar the default American. Would this stop the phone having the option of the headset hookswitch? Why won't the EHS work in America?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
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<div class="Ih2E3d"><b>From:</b> Scott Voll [<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>]<br><b>Sent:</b> Wednesday, 19 November 2008 3:35 PM<br><b>To:</b> Dana Tong (AU)<br></div><b>Cc:</b> Jonathan Charles; <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>
<div>
<div></div>
<div class="Wj3C7c"><br><b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control (CM5.1(3))<br></div></div></font><br></div>
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<div></div>
<div class="Wj3C7c">
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<div>What model of headset? I can't remember model numbers but we started w/ (i think) a 1110 and it does not work in the americas, only works in europe. had to use the 9130 (again, I think it's the model number).</div>
<div> </div>
<div>you also have to turn on the HHC on the phone config page. Had it working in 4.x and now in 6.x.</div>
<div> </div>
<div>Let us know.</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Tue, Nov 18, 2008 at 9:32 PM, Dana Tong (AU) <span dir="ltr"><<a href="mailto:Dana.Tong@didata.com.au" target="_blank">Dana.Tong@didata.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>
<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Have also tried phone firmware 8-4-1.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Cheers</font></div>
<div dir="ltr"> </div>
<div style="DIRECTION: ltr">
<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Dana Tong (AU) [<a href="mailto:Dana.Tong@didata.com.au" target="_blank">Dana.Tong@didata.com.au</a>]<br>
<b>Sent:</b> Wednesday, 19 November 2008 3:25 PM<br><b>To:</b> Jonathan Charles; Scott Voll
<div><br><b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br></div><b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control (CM5.1(3))<br>
</font><br></div>
<div>
<div></div>
<div>
<div></div>
<div>
<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hey all,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Has anyone been able to get the Jabra headsets with the HHC working on CallManager 5?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">This system is:</font></div>
<div dir="ltr"><font face="tahoma" size="2">CUCM version - 5.1.3.2000-3</font></div>
<div dir="ltr"><font face="tahoma" size="2">IP Phone - CP-7962G</font></div>
<div dir="ltr"><font face="tahoma" size="2">Phone firmware - SCCP42.8-3-3S</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">URLs that have given me some information:</font></div>
<div dir="ltr"><a href="http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/FAQ_Cisco_low_2901.pdf" target="_blank">http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/FAQ_Cisco_low_2901.pdf</a></div>
<div dir="ltr"><font face="times new roman"></font> </div>
<div dir="ltr"><a href="http://www.jabra.com/Sites/Jabra/na-us/headsetsupport/pages/Knowledgebase.aspx?kbid=916a5151-f671-46ad-8677-8d460ac111eb" target="_blank">http://www.jabra.com/Sites/Jabra/na-us/headsetsupport/pages/Knowledgebase.aspx?kbid=916a5151-f671-46ad-8677-8d460ac111eb</a></div>
<div dir="ltr"><font face="times new roman"></font> </div>
<div dir="ltr"><font face="times new roman">I believe that the phone is connected ok but just don't seem to be able to get it to work.</font></div><font face="times new roman">
<div dir="ltr"><br></div></font><font face="times new roman">Thanks</font></div>
<div dir="ltr"><font face="times new roman">Dana</font></div>
<div dir="ltr"> </div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div style="DIRECTION: ltr">
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<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Jonathan Charles [<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>]<br>
<b>Sent:</b> Friday, 22 February 2008 2:54 AM<br><b>To:</b> Scott Voll<br><b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a><br><b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control<br>
</font><br></div>
<div></div>
<div>
<div>This message has been archived. </div>
<div>So, what about CCM 5.1.3 and 7961s? Jonathan On Fri, Feb 15, 2008 at 3:29 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>> wrote: > yes. sr6a added it... sr5b did not have it. > > Thanks > > scott > > > > On Fri, Feb 15, 2008 at 1:26 PM, Wes Sisk <<a href="mailto:wsisk@cisco.com" target="_blank">wsisk@cisco.com</a>> wrote: > > > > > So you have the checkbox/dropdown now? > > > > /Wes > > > > > > > > > > Scott Voll wrote: > > > > to come full around on this. I just got off the phone with Jabra. > > > > I had all the requiremen</div>
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