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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hi Scott,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Its a GN9350 which is apparently a supported headset.
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<div dir="ltr"><font face="tahoma" size="2">CUCM 5.1(3) doesn't have the option "Wireless Headset Hookswitch Control" in the device settings in the CUCM Admin page.
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<div dir="ltr"><font face="tahoma" size="2">I've had a look on the phone through the menu Settings | Device Configuration | Media Configuration and it says Headset Hookswitch Control disabled.
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<div dir="ltr"><font face="tahoma" size="2">There is no soft-key to edit the settings even using the **# to edit.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Cheers</font></div>
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<div dir="ltr"><font face="tahoma" size="2"></font> </div>
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<font face="Tahoma" size="2"><b>From:</b> Scott Voll [svoll.voip@gmail.com]<br>
<b>Sent:</b> Wednesday, 19 November 2008 3:35 PM<br>
<b>To:</b> Dana Tong (AU)<br>
<b>Cc:</b> Jonathan Charles; cisco-voip@puck-nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control (CM5.1(3))<br>
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<div>What model of headset? I can't remember model numbers but we started w/ (i think) a 1110 and it does not work in the americas, only works in europe. had to use the 9130 (again, I think it's the model number).</div>
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<div>you also have to turn on the HHC on the phone config page. Had it working in 4.x and now in 6.x.</div>
<div> </div>
<div>Let us know.</div>
<div> </div>
<div>Scott<br>
<br>
</div>
<div class="gmail_quote">On Tue, Nov 18, 2008 at 9:32 PM, Dana Tong (AU) <span dir="ltr">
<<a href="mailto:Dana.Tong@didata.com.au">Dana.Tong@didata.com.au</a>></span> wrote:<br>
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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Have also tried phone firmware 8-4-1.</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Cheers</font></div>
<div dir="ltr"> </div>
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<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Dana Tong (AU) [<a href="mailto:Dana.Tong@didata.com.au">Dana.Tong@didata.com.au</a>]<br>
<b>Sent:</b> Wednesday, 19 November 2008 3:25 PM<br>
<b>To:</b> Jonathan Charles; Scott Voll
<div class="Ih2E3d"><br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
</div>
<b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control (CM5.1(3))<br>
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<div dir="ltr"><font face="Tahoma" color="#000000" size="2">Hey all,</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">Has anyone been able to get the Jabra headsets with the HHC working on CallManager 5?</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">This system is:</font></div>
<div dir="ltr"><font face="tahoma" size="2">CUCM version - 5.1.3.2000-3</font></div>
<div dir="ltr"><font face="tahoma" size="2">IP Phone - CP-7962G</font></div>
<div dir="ltr"><font face="tahoma" size="2">Phone firmware - SCCP42.8-3-3S</font></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2">URLs that have given me some information:</font></div>
<div dir="ltr"><a href="http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/FAQ_Cisco_low_2901.pdf" target="_blank">http://www.jabra.com/sites/Jabra/GNImages/Campaigns/Cisco/FAQ_Cisco_low_2901.pdf</a></div>
<div dir="ltr"><font face="times new roman"></font> </div>
<div dir="ltr"><a href="http://www.jabra.com/Sites/Jabra/na-us/headsetsupport/pages/Knowledgebase.aspx?kbid=916a5151-f671-46ad-8677-8d460ac111eb" target="_blank">http://www.jabra.com/Sites/Jabra/na-us/headsetsupport/pages/Knowledgebase.aspx?kbid=916a5151-f671-46ad-8677-8d460ac111eb</a></div>
<div dir="ltr"><font face="times new roman"></font> </div>
<div dir="ltr"><font face="times new roman">I believe that the phone is connected ok but just don't seem to be able to get it to work.</font></div>
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<div dir="ltr"><br>
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</font><font face="times new roman">Thanks</font></div>
<div dir="ltr"><font face="times new roman">Dana</font></div>
<div dir="ltr"> </div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
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<hr>
<font face="Tahoma" size="2"><b>From:</b> <a href="mailto:cisco-voip-bounces@puck.nether.net">
cisco-voip-bounces@puck.nether.net</a> [<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Jonathan Charles [<a href="mailto:jonvoip@gmail.com">jonvoip@gmail.com</a>]<br>
<b>Sent:</b> Friday, 22 February 2008 2:54 AM<br>
<b>To:</b> Scott Voll<br>
<b>Cc:</b> <a href="mailto:cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Tac Guys...... CM 4.1 and headset hookswitch control<br>
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<div>This message has been archived. </div>
<div>So, what about CCM 5.1.3 and 7961s? Jonathan On Fri, Feb 15, 2008 at 3:29 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote: > yes. sr6a added it... sr5b did not have it. > > Thanks > > scott > > > > On Fri, Feb 15,
2008 at 1:26 PM, Wes Sisk <<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>> wrote: > > > > > So you have the checkbox/dropdown now? > > > > /Wes > > > > > > > > > > Scott Voll wrote: > > > > to come full around on this. I just got off the phone with Jabra.
> > > > I had all the requiremen</div>
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