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<DIV dir=ltr align=left><SPAN class=078000217-20112008><FONT face=Arial
color=#0000ff size=2>Within CDR, click CDR>>>CDR search.
Select the date you want, input and add the extension in question, and will you
get a report that includes inbound and outbound calls. For inbound
calls, the calling number column will show the external calling party's phone
number. For outbound calls, the calling number field will show the users
extension. The column I'm referring to will say either calling number, or
originating number, I can't recall exactly. </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078000217-20112008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078000217-20112008><FONT face=Arial
color=#0000ff size=2>When the search results are returned, you'll want to
click the link on the far right to display additional detail on the call.
The details will give you start time (I think 'connect' time) and end time (I
think 'disconnect' time) and I believe call duration is also provided, although
in duration of seconds as opposed to minutes.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=078000217-20112008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=078000217-20112008><FONT face=Arial
color=#0000ff size=2>Hope that helps.</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Rossella
Mariotti-Jones<BR><B>Sent:</B> Thursday, November 20, 2008 10:58
AM<BR><B>To:</B> Lelio Fulgenzi; cisco-voip@puck.nether.net<BR><B>Subject:</B>
Re: [cisco-voip] did Unity pick up?<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN style="COLOR: #0065c0">CDR only gives me outgoing
calls, I’m not sure if we set it that way, what do I need to change to see
incoming calls as well? Thanks.<o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN style="COLOR: #0065c0">rossella mariotti-jones |
network analyst | chemeketa community college | <A
href="mailto:pattym@chemeketa.edu">rossella@chemeketa.edu</A> |
503-589-7775<o:p></o:p></SPAN></P>
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style="FONT-SIZE: 9pt; COLOR: green; FONT-FAMILY: 'Arial','sans-serif'">
</SPAN><B><I><SPAN
style="FONT-SIZE: 9pt; COLOR: green; FONT-FAMILY: 'Lucida Console'">Please
consider the environment before printing this email.</SPAN></I></B><SPAN
style="FONT-SIZE: 9pt; COLOR: navy"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="COLOR: #0065c0"><o:p> </o:p></SPAN></P></DIV>
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<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <BR><B>Sent:</B> Wednesday, November 19, 2008 1:06
PM<BR><B>To:</B> Rossella Mariotti-Jones<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] did Unity pick
up?<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'">Your
CDRs should have one of the voicemail ports as the last target. The length of
the call should be greater than zero...the length of the message they said they
left.<BR><BR>Granted, they could have escaped out of the voicemail message and
fumble around unity and call handlers for that time, but it's relatively
sure.<BR><BR>---<BR>Lelio Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of
Guelph * Guelph, Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<BR>"Bad
grammar makes me [sic]" - Tshirt<BR><BR><BR>----- Original Message
-----<BR>From: "Rossella Mariotti-Jones" <rossella@chemeketa.edu><BR>To:
cisco-voip@puck.nether.net<BR>Sent: Wednesday, November 19, 2008 2:24:27 PM GMT
-05:00 US/Canada Eastern<BR>Subject: [cisco-voip] did Unity pick
up?<BR><BR><BR><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">Hi all, if you had to figure out
if someone two months ago really left a message for a subscriber, where would
you look in Unity? I know where to look to see if the call actually came in, but
how do I know if it actually went to voicemail and something got recorded?
TIA.<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black"> </SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
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style="FONT-SIZE: 10pt; COLOR: black"> </SPAN><SPAN
style="COLOR: black"><o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black">rossella mariotti-jones | network
analyst | chemeketa community college | <A href="mailto:pattym@chemeketa.edu"
target=_blank>rossella@chemeketa.edu</A> | 503-589-7775<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN style="COLOR: black"> <o:p></o:p></SPAN></P>
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<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: 'Verdana','sans-serif'"><BR>_______________________________________________
cisco-voip mailing list cisco-voip@puck.nether.net
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