<div>They have re-recorded multiple times. packet capture on phone side or server side? or both?</div>
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<div>Thanks</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Thu, Nov 20, 2008 at 12:29 PM, Pat Hayes <span dir="ltr"><<a href="mailto:pat-cv@wcyv.com">pat-cv@wcyv.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Do you hear these problems if you play back their recorded names via<br>SA over your PC speakers? If so, they're going to need to re-record.<br>
Probably a network/gateway hicup during the initial recording. If you<br>don't, but you still hear the problem when you call in, it is time to<br>bust out the packet captures.<br>
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<div class="Wj3C7c"><br>On Thu, Nov 20, 2008 at 12:34 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>> TUI..... I don't give PCA access. but nice try.<br>><br>> Scott<br>
><br>> On Thu, Nov 20, 2008 at 9:26 AM, Ed Leatherman <<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>><br>> wrote:<br>>><br>>> Long shot but are they using the PCA webpage to record names? or through<br>
>> the TUI?<br>>><br>>> On Thu, Nov 20, 2008 at 12:17 PM, Scott Voll <<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>> wrote:<br>>>><br>>>> I have a site that is saying that there recorded messages come up with<br>
>>> soft spots / cut outs / drop outs / etc.<br>>>><br>>>> This is the only problems they are claiming. I'm using Unity 5.0 with<br>>>> exchange 2k7 backend for UM. Where do I start troubleshooting this?<br>
>>><br>>>> TSP is 8.3(1.0). codec is G711 all the way through.<br>>>><br>>>> Thanks<br>>>><br>>>> Scott<br>>>> _______________________________________________<br>
>>> cisco-voip mailing list<br>>>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>>>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
>>><br>>><br>>><br>>><br>>> --<br>>> Ed Leatherman<br>>> Assistant Director, Voice Services<br>>> West Virginia University<br>>> Telecommunications and Network Operations<br>
><br>><br>> _______________________________________________<br>> cisco-voip mailing list<br>> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>> <a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
><br>><br></div></div></blockquote></div><br>