Long shot but are they using the PCA webpage to record names? or through the TUI?<br><br><div class="gmail_quote">On Thu, Nov 20, 2008 at 12:17 PM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com">svoll.voip@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div>I have a site that is saying that there recorded messages come up with soft spots / cut outs / drop outs / etc.</div>
<div> </div>
<div>This is the only problems they are claiming. I'm using Unity 5.0 with exchange 2k7 backend for UM. Where do I start troubleshooting this?</div>
<div> </div>
<div>TSP is 8.3(1.0). codec is G711 all the way through.</div>
<div> </div>
<div>Thanks</div>
<div> </div><font color="#888888">
<div>Scott</div>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>