What version of IOS are you running?<br><br>What does the debug mgcp packet show?<br><br>Upgrading your IOS and CallManager would be good steps to try. For more info on what the problem might be you'd need the additional MGCP debugs, and possibly CallManager traces.<br>
<br><div class="gmail_quote">On Thu, Nov 20, 2008 at 9:28 PM, James Jung <span dir="ltr"><<a href="mailto:James.Jung@telecom.co.nz">James.Jung@telecom.co.nz</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Hi all</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">I have a problem and it has happened 7 times already this
year.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">A remote office use 2 BRI circuits controlled by CCM (4.1.3)
using MGCP.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">No one can make inbound and outbound call when it happens,
and the isdn status shows "Multiple-Frame…. Established" but
when I make a test call from PSTN, the q931 shows </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">*Nov 21 10:10:54: ISDN BR0/0/0 Q931: RX <- SETUP pd =
8 callref = 0x1A </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Sending Complete </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Bearer Capability
i = 0x8090A3 </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
Standard = CCITT </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
Transfer Capability = Speech </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
Transfer Mode = Circuit </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
Transfer Rate = 64 kbit/s </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Channel ID i =
0x89 </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Signal i = 0x40 -
Alerting on - pattern 0 </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Called Party
Number i = 0x80, '2551694' </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">
Plan:Unknown, Type:Unknown </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> High Layer Compat
i = 0x9181</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">*Nov 21 10:10:54: ISDN BR0/0/0 Q931: TX -> RELEASE_COMP
pd = 8 callref = 0x9A </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> Cause i = 0x80AC
- Requested circuit/channel not available </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">And after bouncing the bri interface or no mgcp and mgcp
command, it works fine.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Anyone can tell me what would be the cause and how to avoid
this problem?</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Thank you very much for your help in advance.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">JJ.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
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