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<DIV dir=ltr align=left><SPAN class=809010314-20112008><FONT face=Arial
color=#0000ff size=2>JJ,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008> <FONT
face=Arial color=#0000ff size=2>We recently ran into the same issue, and was
solved by doing a clean reinstall of the CUE software. It was a 3.1.1, and we
installed a 3.2.2</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008> <FONT
face=Arial color=#0000ff size=2>Regards,</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=809010314-20112008><FONT face=Arial
color=#0000ff size=2>Ariel</FONT></SPAN></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Ronnie
Higginbotham<BR><B>Sent:</B> Miércoles, 19 de Noviembre de 2008 11:33
p.m.<BR><B>To:</B> James Jung; Jason Burns<BR><B>Cc:</B>
cisco-voip@puck.nether.net<BR><B>Subject:</B> Re: [cisco-voip] CUE response is
very slow<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>Have you rebooted CUE?</FONT></DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=James.Jung@telecom.co.nz href="mailto:James.Jung@telecom.co.nz">James
Jung</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=burns.jason@gmail.com
href="mailto:burns.jason@gmail.com">Jason Burns</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, November 19, 2008 7:40
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] CUE response is
very slow</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi,
<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks for your
input.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Actually the delay is
after the CUE was called and connected from CME.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The greeting doesn’t
play for a long time(actually 20 seconds or so).<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">And the interdigit
timeout is only 5 secs.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">The problem is when I
try to session into CUE module, CUE doesn’t give me the prompt, it seems
somehow stuck.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Any other
suggestions?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">JJ.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> Jason Burns
[mailto:burns.jason@gmail.com] <BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, 20 November 2008
13:27<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B> James
Jung<BR><B><SPAN style="FONT-WEIGHT: bold">Cc:</SPAN></B>
cisco-voip@puck.nether.net<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> Re: [cisco-voip] CUE response is
very slow</SPAN></FONT><SPAN lang=EN-US><o:p></o:p></SPAN></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN style="FONT-SIZE: 12pt">Sounds like interdigit timeout.<BR><BR>Is
this CallManager or CME calling into CUE?<BR><BR>If you're using CCM then grab
a route plan report for the CTI RP DN.<BR><BR>If CME then look at all of the
dial-peers for overlap.<o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt">On Wed, Nov 19, 2008 at 5:29 PM, James Jung <<A
href="mailto:James.Jung@telecom.co.nz">James.Jung@telecom.co.nz</A>>
wrote:<o:p></o:p></SPAN></FONT></P>
<DIV link="blue" vlink="#606420">
<DIV>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Hi
guys</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">CUE responds 15 seconds after the
call hits the VM box. For example, when the call is forwarded to VM, you have
to wait 15 seconds until you hear "Extension …, is not available, please leave
a message…..". Can anyone help me out with this?</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">JJ.</SPAN></FONT><o:p></o:p></P>
<P><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><o:p></o:p></P>
<P><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face="Times New Roman"
size=3><SPAN
style="FONT-SIZE: 12pt"><BR>_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip"
target=_blank>https://puck.nether.net/mailman/listinfo/cisco-voip</A><o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P></DIV>
<P>
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