<div>3rd party is School Messenger. They have a CommSuite that is used in Education extensively that you could also use for this that ties directly into CM via CTI. you can either purchase an instance to run on site or use there ASP model (depends on total number of call as to which is most cost affective.</div>
<div> </div>
<div>I can dig up some contact info if you want it off line. you can either setup a DB cron to the applicaton or upload a spread sheet nightly. your call.</div>
<div> </div>
<div>Good Luck</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Thu, Nov 20, 2008 at 8:08 PM, Wes Sisk <span dir="ltr"><<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div text="#000000" bgcolor="#ffffff">none of your current suite offer programmed/scripted placecall interfaces with database backend - which is the basic requirement to achieve what are describing. IPCCX or CUEA provide exactly that.<br>
If you have more developers than $$ then they could author a tool using the JTAPI interface to CM.<br><br>Nothing in your current list really fits this bill.<br><br>/Wes
<div>
<div></div>
<div class="Wj3C7c"><br><br>On Thursday, November 20, 2008 10:45:48 AM, Faye Day <a href="mailto:fday@wilson-co.com" target="_blank"><fday@wilson-co.com></a> wrote:<br></div></div>
<blockquote type="cite">
<div>
<div></div>
<div class="Wj3C7c">
<div>
<p>CUCM 4.2(3) SR3</p>
<p>Attendant Console <a href="http://1.5.1.9/" target="_blank">1.5.1.9</a></p>
<p>Unity 4.2(1)</p>
<p>Windows, no Linux apps or servers</p>
<p> </p>
<p>Our Health dept has requested the ability to automatically call clinic clients each day to remind them of appointments – like the calls we all get from our doctor's offices. I can't find anything in our current setup to accomplish this request. Can any of you recommend methods you've used for this, either Cisco or third party, and what application you used to integrate with it (Outlook, Access, html, etc)? I'm familiar with ARC attendant console and IPCCX (or CUCCX I guess these days). Both of these will probably do the job but are not cost effective for this dept. Any suggestions would be appreciated.</p>
<p> </p>
<p><b><span style="FONT-SIZE: 10pt; FONT-FAMILY: 'Lucida Handwriting'">Faye Day</span></b></p>
<p> </p>
<p><span style="FONT-SIZE: 10pt">Wilson County Technology Services</span></p>
<p><span style="FONT-SIZE: 10pt">Assistant Director</span></p>
<p><span style="FONT-SIZE: 10pt">(252) 206-1024</span></p>
<p><span style="FONT-SIZE: 10pt">(252) 265-5960 fax</span></p>
<p> </p>
<p><span style="FONT-SIZE: 10pt">Opinions in this message may not represent the policy of Wilson County. Email correspondence to and from me, in connection with the transaction of public business, is subject to the North Carolina Public Records Law and may be disclosed to third parties.</span></p>
<p> </p>
<p> </p></div></div></div><pre><hr width="90%" size="4">
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