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<p class=MsoNormal><span style='color:#1F497D'>What information is the customer
wanting to access?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#1F497D'>Dennis
Heim<br>
Network Voice Engineer<br>
Berbee<br>
11711 N. Meridian Street, Suite 225<br>
Carmel, IN 46032<br>
<br>
317.569.4255 Office<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>317.569.4201 Fax<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>317.694.6070 Cell<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:#1F497D'><a href="mailto:dennis.heim@cdw.com"
title="mailto:dennis.heim@berbee.com">dennis.heim@cdw.com</a><br>
<a href="http://www.berbee.com/" title="http://www.berbee.com/">www.berbee.com</a></span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif";color:#1F497D'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Ryan Ratliff<br>
<b>Sent:</b> Tuesday, November 25, 2008 4:01 PM<br>
<b>To:</b> 'Leetun, Rob'; 'cisco-voip@puck-nether.net'<br>
<b>Subject:</b> Re: [cisco-voip] Upgraded to CUCM 6.1.2<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Sans","sans-serif";
color:blue'>You can use the CLI for 'run sql' commands or AXL to do database
queries.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Sans","sans-serif";
color:blue'>In order for an appliance to work as an appliance that means acces
is going to be restricted. </span><span style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<p><span style='font-size:10.0pt'>-Ryan </span><o:p></o:p></p>
<div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Leetun, Rob<br>
<b>Sent:</b> Tuesday, November 25, 2008 3:55 PM<br>
<b>To:</b> cisco-voip@puck-nether.net<br>
<b>Subject:</b> [cisco-voip] Upgraded to CUCM 6.1.2</span><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal>Hi <o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>We upgraded to CUCM 6.1.2 and we would like to be able to
hit against the Informix database for custom reports. Is there a way to
make this happen? I know of Cisco’s stance that the root is locked
only for TAC to access. However, this appears a bit restrictive, since
the Cisco reports <span style='color:#1F497D'>are </span>somewhat poor when it
comes to meeting the needs of the customer.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks for your help on this need for my customer.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Robert Leetun<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Network Engineer<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Boulder County Information
Technology<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>2025 14th Street<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>Boulder, CO 80302<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>303 441-3866 (W)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'>303 441-3983 (F)<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.5pt'><a
href="mailto:arees@bouldercounty.org">rleetun@bouldercounty.org</a><o:p></o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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