Maybe an outside caller with no caller ID?<br><br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div dir="ltr">
<span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US">Subscriber
account locked out is [edman] with extension [64041]. Call was made from - [].. 1165</span></div>
<div dir="ltr"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"><font face="calibri" size="2"></font></span> </div>
<div dir="ltr"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"><font face="calibri" size="2">Whereas
in a normal incorrect PIN message I would expect to see...</font></span></div>
<div dir="ltr"><font face="tahoma" size="2"></font> </div>
<div dir="ltr"><font face="tahoma" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US">Subscriber
account locked out is [edman] with extension [64041]. Call was made from - [64041].. 1165</span></font></div>
<div dir="ltr"><font face="calibri" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"></span></font> </div>
<div dir="ltr"><font face="calibri" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US">Under
what circumstance would you see "Call was made from - []" ?</span></font></div>
<div dir="ltr"><font face="calibri" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"></span></font> </div>
<div dir="ltr"><font face="calibri" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"><font face="calibri" size="2">regards</font> </span></font></div>
<div dir="ltr"><font face="calibri" size="2"><span style="font-size: 11pt; line-height: 115%; font-family: Calibri;" lang="EN-US"></span></font> </div>
<div><font face="Tahoma" size="2">
<p><b><span style="font-size: 11.5pt; color: black;">Wil Roy</span></b></p>
<p><span style="font-size: 7.5pt; color: black;"></span><br></p></font></div></div></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>