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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am having an issue getting calls from a G.729 region
(remote site) to work with a CRS 3.52 server that is running G.711. I know a
transcoder is needed to make this work but it seems that the transcoder in not
being invoked even though it’s in the MRG and MRL of the CTI ports and is
showing registered in CM. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Setup is as follows:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Site A – remote site (region A)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Site B – central site (Region B)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>IOS Enhanced transcoder (Region C)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Region A < -- >B - G.729<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Region A < --> region C - G.729<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Region C < -- > B - G.711<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Am I missing something?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>Carlos Ortiz</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>IP Communications Supervisor</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>Information Technology</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>SSC Incorporated</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>(305) 779-6070 Ext. 7122</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>cortiz<a
href="mailto:cortiz@sscincorporated.com">@sscincorporated.com</a></span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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