<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">
That looks correct. You'll need to look at the CCM traces to make sure it's trying to invoke the transcoder and to see why it is failing.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Dec 9, 2008, at 1:32 PM, Carlos Ortiz wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">I am having an issue getting calls from a G.729 region (remote site) to work with a CRS 3.52 server that is running G.711. I know a transcoder is needed to make this work but it seems that the transcoder in not being invoked even though it’s in the MRG and MRL of the CTI ports and is showing registered in CM. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Setup is as follows:<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Site A – remote site (region A)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Site B – central site (Region B)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">IOS Enhanced transcoder (Region C)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Region A < -- >B - G.729<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Region A < --> region C - G.729<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Region C < -- > B - G.711<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Am I missing something?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">Carlos Ortiz</span></font></i></em><o:p></o:p></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">IP Communications Supervisor</span></font></i></em><o:p></o:p></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">Information Technology</span></font></i></em><font color="black"><span style="color:black"><o:p></o:p></span></font></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">SSC Incorporated</span></font></i></em><font color="black"><span style="color:black"><o:p></o:p></span></font></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">(305) 779-6070 Ext. 7122</span></font></i></em><o:p></o:p></p><p class="MsoNormal"><em><i><font size="2" color="black" face="Times New Roman"><span style="font-size:10.0pt;color:black">cortiz<a href="mailto:cortiz@sscincorporated.com">@sscincorporated.com</a></span></font></i></em><font color="black"><span style="color:black"><o:p></o:p></span></font></p><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><o:p> </o:p></span></font></p> </div> <div><div><br class="khtml-block-placeholder"></div><hr> CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential or proprietary information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, immediately contact the sender by reply e-mail and destroy all copies of the original message. <div><br class="khtml-block-placeholder"></div></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>