Adding another engineer on to this thread, Brian please let him know what you have done to reproduce the error. <br><br><div class="gmail_quote">On Wed, Dec 10, 2008 at 10:03 AM, Chris Ward <span dir="ltr"><<a href="mailto:chrward@cisco.com">chrward@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">Nick,<br>
<br>
What are the exact steps that you use to reproduce this?<br>
<br>
Chris Ward <br><div class="Ih2E3d">
<br>
<hr align="center" size="3" width="95%"><b>From: </b>Nick Griffin <<a href="http://nick.jon.griffin@gmail.com" target="_blank">nick.jon.griffin@gmail.com</a>><br>
</div><b>Date: </b>Wed, 10 Dec 2008 10:00:16 -0600<br>
<b>To: </b>Bill Talley <<a href="http://billt@aos5.com" target="_blank">billt@aos5.com</a>><div><div></div><div class="Wj3C7c"><br>
<b>Cc: </b>"<a href="http://cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a>" <<a href="http://cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] CUCM 7.X Aconsole and Park<br>
<br>
It seems to be a reproducible issue, our previous tac engineers seemed reluctant to test it in a lab. <br>
<br>
On Wed, Dec 10, 2008 at 9:48 AM, Bill Talley <<a href="http://billt@aos5.com" target="_blank">billt@aos5.com</a>> wrote:<br>
</div></div></span></font><div><div></div><div class="Wj3C7c"><blockquote><font size="2"><font face="Arial"><span style="font-size: 10pt;">Same here. We had multiple, non-overlapping park ranges on a new, clean install of 7.0.1-11000. Just to be safe I deleted them both, and added a single park range back. <br>
<br>
In our case also, call park monitoring is the only feature that doesn't work with attendant console on our UCM cluster. <br>
<br>
Our case id is 610259615. <br>
<br>
--------<br>
Sent from a mobile device with very tiny keys. Please excuse my typos.<br>
<br>
<hr align="center" size="3" width="100%"></span></font><span style="font-size: 10pt;"><font face="Tahoma, Verdana, Helvetica, Arial"><b>From: </b>Nick Griffin <<a href="http://nick.jon.griffin@gmail.com" target="_blank">nick.jon.griffin@gmail.com</a>><br>
<b>Sent: </b>Wednesday, December 10, 2008 9:23 AM<br>
<b>To: </b>Ryan Ratliff <<a href="http://rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>><br>
<b>Cc: </b><a href="http://cisco-voip@puck-nether.net" target="_blank">cisco-voip@puck-nether.net</a> <<a href="http://cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
</font><font face="Arial"><br>
</font><font face="Tahoma, Verdana, Helvetica, Arial"><b>Subject: </b>Re: [cisco-voip] CUCM 7.X Aconsole and Park<br>
</font><font face="Arial"><br>
</font></span></font><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">They don't overlap, we have 3 different engineers that have seen this issue with, specifically 7.X, new installs and upgrades. Right now we have case open, 610161935.<br>
<br>
<br>
<br>
On Wed, Dec 10, 2008 at 9:18 AM, Ryan Ratliff <<a href="http://rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:<br>
</span></font><blockquote><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;">Make sure your call park DN ranges do not overlap across CUCM servers. This has always broken call park monitoring, especially with AC. <br>
<br>
</span></font><font size="1"><font face="Helvetica, Verdana, Arial"><span style="font-size: 9pt;">-Ryan<br>
</span></font></font><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size: 11pt;"><br>
On Dec 10, 2008, at 10:10 AM, Nick Griffin wrote:<br>
<br>
Has anyone ran into call park visibility issues with attendant console on CUCM 7.0.1? We have seen this on 2 new installs now. Attendant can park the call with AConsole, however, has no visibility into the parked calls. Any thoughts appreciated.<br>
<br>
<br>
Thanks,<br>
<br>
Nick Griffin<br>
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