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<title>Re: [cisco-voip] CUCM 7.X Aconsole and Park</title>
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<span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">Th exact steps are configuration using Cisco configuation guide on 3 different systems.<br>
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Sent from a mobile device with very tiny keys. Please excuse my typos.<br>
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<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Chris Ward <chrward@cisco.com></span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Wednesday, December 10, 2008 10:04 AM</span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Nick Griffin <nick.jon.griffin@gmail.com>; Bill Talley <billt@aos5.com></span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Cc: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">cisco-voip@puck-nether.net <cisco-voip@puck.nether.net></span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span>
<span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Re: [cisco-voip] CUCM 7.X Aconsole and Park</span><br>
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<div><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size:11pt">Nick,<br>
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What are the exact steps that you use to reproduce this?<br>
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Chris Ward <br>
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<b>From: </b>Nick Griffin <<a href="nick.jon.griffin@gmail.com">nick.jon.griffin@gmail.com</a>><br>
<b>Date: </b>Wed, 10 Dec 2008 10:00:16 -0600<br>
<b>To: </b>Bill Talley <<a href="billt@aos5.com">billt@aos5.com</a>><br>
<b>Cc: </b>"<a href="cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a>" <<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
<b>Subject: </b>Re: [cisco-voip] CUCM 7.X Aconsole and Park<br>
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It seems to be a reproducible issue, our previous tac engineers seemed reluctant to test it in a lab. <br>
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On Wed, Dec 10, 2008 at 9:48 AM, Bill Talley <<a href="billt@aos5.com">billt@aos5.com</a>> wrote:<br>
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<blockquote><font size="2"><font face="Arial"><span style="font-size:10pt">Same here. We had multiple, non-overlapping park ranges on a new, clean install of 7.0.1-11000. Just to be safe I deleted them both, and added a single park range back.
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In our case also, call park monitoring is the only feature that doesn't work with attendant console on our UCM cluster.
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Our case id is 610259615. <br>
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Sent from a mobile device with very tiny keys. Please excuse my typos.<br>
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</span></font><span style="font-size:10pt"><font face="Tahoma, Verdana, Helvetica, Arial"><b>From:
</b>Nick Griffin <<a href="nick.jon.griffin@gmail.com">nick.jon.griffin@gmail.com</a>><br>
<b>Sent: </b>Wednesday, December 10, 2008 9:23 AM<br>
<b>To: </b>Ryan Ratliff <<a href="rratliff@cisco.com">rratliff@cisco.com</a>><br>
<b>Cc: </b><a href="cisco-voip@puck-nether.net">cisco-voip@puck-nether.net</a> <<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
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</font><font face="Tahoma, Verdana, Helvetica, Arial"><b>Subject: </b>Re: [cisco-voip] CUCM 7.X Aconsole and Park<br>
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</font></span></font><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size:11pt">They don't overlap, we have 3 different engineers that have seen this issue with, specifically 7.X, new installs and upgrades. Right now we have case open, 610161935.<br>
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On Wed, Dec 10, 2008 at 9:18 AM, Ryan Ratliff <<a href="rratliff@cisco.com">rratliff@cisco.com</a>> wrote:<br>
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<blockquote><font face="Calibri, Verdana, Helvetica, Arial"><span style="font-size:11pt">Make sure your call park DN ranges do not overlap across CUCM servers. This has always broken call park monitoring, especially with AC.
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</span></font><font size="1"><font face="Helvetica, Verdana, Arial"><span style="font-size:9pt">-Ryan<br>
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On Dec 10, 2008, at 10:10 AM, Nick Griffin wrote:<br>
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Has anyone ran into call park visibility issues with attendant console on CUCM 7.0.1? We have seen this on 2 new installs now. Attendant can park the call with AConsole, however, has no visibility into the parked calls. Any thoughts appreciated.<br>
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Thanks,<br>
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Nick Griffin<br>
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