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<p class=MsoNormal>One of my customers is having a strange issue with EM. When
anyone tries to use EM, they get an error on the phone saying [11]-Device does
not exist. The user has an EM profile, the service is configured and the
device they are trying to log into is EM enabled. This was working when the
phones were installed. I tried testing this with one of the profiles and an IP
communicator that is set up for EM and I got the same error. <o:p></o:p></p>
<p class=MsoNormal>Any ideas why? I looked up the error and all I saw was a
vague description in the developers guide. This is a 6.1(2) system.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Jeremy Rogers<o:p></o:p></p>
<p class=MsoNormal>Sr IPT Engineer<o:p></o:p></p>
<p class=MsoNormal>Axispoint Inc.<o:p></o:p></p>
<p class=MsoNormal>jrogers@axispoint.com<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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