Hi Folks,<br><br>Anyone using the call recording/monitoring features that came in with CUCM 6+? How is it working out for you?<br><br>We're looking at a call recording solution for a contact center that will support this method of recording, sounds like a really nice way to centralize recording if the network can handle the extra rtp streams.<br clear="all">
<br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>