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<p class=ptablecaptioncmt style='mso-margin-top-alt:12.0pt;margin-right:0in;
margin-bottom:6.0pt;margin-left:47.0pt;text-indent:-47.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>For Call Manager 4, you’re
looking at a pretty dead application come May next year. No more development
on the app and only support as is for 2 more years. That was my first
bullet point to get our upgrade approved.<o:p></o:p></span></font></p>
<p class=ptablecaptioncmt style='mso-margin-top-alt:12.0pt;margin-right:0in;
margin-bottom:6.0pt;margin-left:47.0pt;text-indent:-47.0pt'><b><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=ptablecaptioncmt style='mso-margin-top-alt:12.0pt;margin-right:0in;
margin-bottom:6.0pt;margin-left:47.0pt;text-indent:-47.0pt'><b><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'>http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806f41d9.html<o:p></o:p></span></font></b></p>
<p class=ptablecaptioncmt style='mso-margin-top-alt:12.0pt;margin-right:0in;
margin-bottom:6.0pt;margin-left:47.0pt;text-indent:-47.0pt'><b><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'>Table 1.</span></font></b>
End-of-Life Milestones and Dates for the Cisco Unified CallManager 4.1<o:p></o:p></p>
<table class=MsoNormalTable border=1 cellspacing=0 cellpadding=0 width="80%"
style='width:80.0%;border:outset #ADADAD 1.0pt' id=wp9000001table4000001>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartheadcmt style='margin:3.0pt'><a name=wp9000389></a><a
name=wp9000001></a><b><font size=3 face="Times New Roman"><span
style='font-size:12.0pt;font-weight:bold'>Milestone<o:p></o:p></span></font></b></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartheadcmt style='margin:3.0pt'><a name=wp9000002></a><b><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'>Definition<o:p></o:p></span></font></b></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartheadcmt style='margin:3.0pt'><a name=wp9000003></a><b><font
size=3 face="Times New Roman"><span style='font-size:12.0pt;font-weight:bold'>Date<o:p></o:p></span></font></b></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000004></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>End-of-Life
Announcement Date<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000005></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The date the
document that announces the end of sale and end of life of a product is
distributed to the general public.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000006></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>November 15,
2007<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000007></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>End-of-Sale Date<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000008></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The last date to
order the product through Cisco point-of-sale mechanisms. The product is no longer
for sale after this date.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000009></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>May 15, 2008<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000010></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Last Ship Date:<br>
App. SW<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000011></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The
last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000012></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>August 13, 2008<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000013></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>End of SW
Maintenance Releases Date:<br>
App. SW<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000014></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The last date
that Cisco Engineering may release any final software maintenance releases or
bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000015></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>May 15, 2009<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000016></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>End of New
Service Attachment Date:<br>
App. SW<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000017></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>For equipment
and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the
equipment and/or software to an existing service-and-support contract.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000018></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>May 15, 2009<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000019></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>End of Service
Contract Renewal Date:<br>
App. SW<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000020></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The last date to
extend or renew a service contract for the product.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000021></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>August 11, 2010<o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartsubheadcmt style='margin:3.0pt'><a name=wp9000022></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>Last Date of
Support:<br>
App. SW<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000023></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>The last date to
receive service and support for the product. After this date, all support
services for the product are unavailable, and the product becomes obsolete.<o:p></o:p></span></font></p>
</td>
<td valign=top style='border:inset #ADADAD 1.0pt;padding:4.5pt 4.5pt 4.5pt 4.5pt'>
<p class=pchartbodycmt style='margin:3.0pt'><a name=wp9000024></a><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>May 15, 2011<o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Carlos Ortiz<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, December 12, 2008
1:24 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] IPT
Application comparison</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’ve been asked to create a bullet point type list
showing the benefits of upgrading our Call Mgr phone system. We currently
run CM 4.02a, Unity 4.x, ICM 6 (IPCC Enterprise), and Cisco Queue Mgr
(IVR). Is there a place on CCO to get a list of all the new features in
each of these products from your current versions?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><st1:PersonName w:st="on"><em><i><font size=2 color=black
face="Times New Roman"><span style='font-size:10.0pt;color:black'>Carlos Ortiz</span></font></i></em></st1:PersonName><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>IP Communications Supervisor</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>Information Technology</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>SSC Incorporated</span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>(305) 779-6070 Ext. 7122</span></font></i></em><o:p></o:p></p>
<p class=MsoNormal><em><i><font size=2 color=black face="Times New Roman"><span
style='font-size:10.0pt;color:black'>cortiz<a
href="mailto:cortiz@sscincorporated.com">@sscincorporated.com</a></span></font></i></em><font
color=black><span style='color:black'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
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