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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>If there is a parameter controlling supervisor access to RmCm, I’m
unaware of it. I doubt that it matters, but in System Parameters under
Application Parameters, I have it set to <i>Access to Supervisor’s Teams Only</i>.
I’m sure that setting is just for the Supervisor Desktop app, though.<o:p></o:p></span></p>
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color:black'><o:p> </o:p></span></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Eric
Isakson</span><span lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> | </span><span lang=EN style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>Network Engineer</span><span lang=EN
style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> | </span><span
lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Information
Technology Dept.</span><span lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> | </span><span lang=EN style='font-size:10.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'>Ogden Clinic | <a
href="mailto:eric@ogdenclinic.com"><span style='color:#1F497D'>eric@ogdenclinic.com</span></a>
| 801.475.3572</span><span lang=EN style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ed Leatherman
[mailto:ealeatherman@gmail.com] <br>
<b>Sent:</b> Tuesday, December 16, 2008 10:09<br>
<b>To:</b> Reinhold Erwerth<br>
<b>Cc:</b> Eric Isakson; svoll.voip@gmail.com; billt@aos5.com;
cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] IPCCX 5.0(2) Premium - Supervisor Access to
ChangeAssigned Skills/Competence Level<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>Is there a system parameter to
allow supervisor's access to skills?<o:p></o:p></p>
<div>
<p class=MsoNormal>On Tue, Dec 16, 2008 at 4:06 AM, Reinhold Erwerth <<a
href="mailto:rj.e@gmx.de">rj.e@gmx.de</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal><br>
if I start appadmin (5.0(1) premium) as supervisor, I only get the Tools menu
with<br>
- Plug-ins and<br>
- Real time reporting,<br>
<br>
nothing else (besides Help and Logout).<br>
<br>
How could you (re-)assign skills?<br>
<br>
BR,<br>
Reinhold<br>
<br clear=all>
<br>
-- <br>
Ed Leatherman<br>
Assistant Director, Voice Services<br>
West Virginia University<br>
Telecommunications and Network Operations<o:p></o:p></p>
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