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Look for an application/end user called IPMASysUser. This user needs to be a member of the "Standard CTI Enabled Users" and "Standard CTI Allow Control of All Devices" groups.<div><br></div><div><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Dec 16, 2008, at 9:07 PM, Levi Stevens wrote:</div><br class="Apple-interchange-newline"> <div dir="ltr"><font face="Tahoma" color="#000000" size="2">We just upgraded our system from 4.1(3) to 6.1(2) and have been getting the following error message constantly. Anyone know what may be causing this (on both the publisher and subscriber)? Thanks.</font></div> <div dir="ltr"><font face="tahoma" size="2"></font> </div> <div> <div class="BodyFragment"><font size="2"> <div class="PlainText"><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><a name="_MailAutoSig"><b style="mso-bidi-font-weight: normal"><span style="FONT-SIZE: 12pt; COLOR: #17365d; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: text2; mso-themeshade: 191; mso-no-proof: yes"><font face="Calibri">Levi Stevens <o:p></o:p></font></span></b></a></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><b style="mso-bidi-font-weight: normal"><i style="mso-bidi-font-style: normal"><span style="FONT-SIZE: 12pt; COLOR: #17365d; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: text2; mso-themeshade: 191; mso-no-proof: yes"><font face="Calibri">Network Communications Analyst</font></span></i></b></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">Computer Services<o:p></o:p></font></font></span></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">The Master's College<o:p></o:p></font></font></span></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">21726 Placerita Canyon Road<o:p></o:p></font></font></span></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">Santa Clarita, California 91321<o:p></o:p></font></font></span></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">p:<span style="mso-spacerun: yes"> </span>661.362.2876<o:p></o:p></font></font></span></span></div><div style="margin-top: 0in; margin-right: 0in; margin-bottom: 0pt; margin-left: 0in; "><span style="mso-bookmark: _MailAutoSig"><span style="COLOR: #365f91; mso-fareast-font-family: 'Times New Roman'; mso-fareast-theme-font: minor-fareast; mso-themecolor: accent1; mso-themeshade: 191; mso-no-proof: yes"><font size="3"><font face="Calibri">f:<span style="mso-spacerun: yes"> </span>661.362.2664</font></font></span></span></div> </div> </font></div> </div> <div id="divRpF284502" style="DIRECTION: ltr"> <hr tabindex="-1"> <font face="Tahoma" size="2"><b>From:</b> <a href="mailto:RTMT_Admin@masters.edu">RTMT_Admin@masters.edu</a> [<a href="mailto:RTMT_Admin@masters.edu">RTMT_Admin@masters.edu</a>]<br> <b>Sent:</b> Tuesday, December 16, 2008 6:07 PM<br> <b>To:</b> Levi Stevens<br> <b>Subject:</b> [RTMT-ALERT-StandAloneCluster] SyslogSeverityMatchFound<br> </font><br> </div> <div></div> <div>At Tue Dec 16 18:07:18 PST 2008 on node 10.70.1.2, the following SyslogSeverityMatchFound events generated: SeverityMatch - Emergency : 9: Dec 17 02:06:56.599 UTC : %CCM_TOMCAT_APPS-JAVAAPPLICATIONS-0-IPMANotStarted: IPMA Application not started Servlet Name:Cisco IP Manager Assistant Reason:Service failed to go active. Provider is not a super provider App ID:Cisco Tomcat Cluster ID: Node ID:cucm1 SeverityMatch - Emergency 9: Dec 17 02:06:56.599 UTC : %CCM_TOMCAT_APPS-JAVAAPPLICATIONS-0-IPMANotStarted: IPMA Application not started Servlet Name:Cisco IP Manager Assistant Reason:Service failed to go active. Provider is not a super provider App ID:Cisco Tomcat Cluster ID: Node ID:cucm1 </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>