Hi,<br>Finally we have found release notes and it is a basic run sql issue.Thanks to Ryan and thanks for all other replies.<br><br><br><br><div class="gmail_quote">On Wed, Dec 17, 2008 at 4:36 PM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div style="">It's caused by the changes to the way phone services work with 7.x. The directories and messages become services based (enterprise paramters are no longer used). The release notes gives a decent explanation of how the new features work. Long story short the messages button now relies on a phone service called Voicemail. If this service isn't present for some reason you get this error.<div>
<br></div><div>Downgrading the phone load just forces the phone back to the old method and shouldn't be a permanent workaround.</div><div><br><font color="#888888"><div> <p style="margin: 0px;"><font style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" size="3" face="Helvetica">-Ryan</font></p>
</div></font><div><div></div><div class="Wj3C7c"><br><div><div>On Dec 17, 2008, at 9:30 AM, Erick Bergquist wrote:</div><br><div style="margin: 0px;">We ran into this with the phoneload that came in 7.x in lab</div><div style="margin: 0px;">
environment. Downgrading the phone firmware fixed this for us. I</div><div style="margin: 0px;">forgot what phoneload the system had on it when we had the problem.</div><div style="margin: 0px; min-height: 14px;"><br></div>
<div style="margin: 0px;">On Wed, Dec 17, 2008 at 7:48 AM, Mehmet Turunc <<a href="mailto:m.turunc@gmail.com" target="_blank">m.turunc@gmail.com</a>> wrote:</div> <blockquote type="cite"><div style="margin: 0px;">Sorry Ryan,</div>
<div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">I mismatched the production CMs and test CMs. Definetely using CUCM 7.0 with</div><div style="margin: 0px;">Unity 5.x</div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">After reading the release notes and trying your solution, I will be back</div><div style="margin: 0px;">with the results.</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">
Thanks and regards,</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">--</div><div style="margin: 0px;">Mehmet Turunc</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">On Wed, Dec 17, 2008 at 3:30 PM, Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>> wrote:</div> <blockquote type="cite"><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">Sure you aren't using CUCM 7.x?<span> </span>I've only seen this with that version.</div><div style="margin: 0px;"><span> </span>It usually means the voicemail service has been deleted or doesn't exist.</div>
<div style="margin: 0px;">You can find the SQL query to replace it in the 7.x release notes.</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">-Ryan</div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">On Dec 17, 2008, at 3:00 AM, Mehmet Turunc wrote:</div><div style="margin: 0px;">Hi all,</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">My problem is when I press "Messages" button on my 7942 phone, it returns</div>
<div style="margin: 0px;">"No Services Configured" error. We are using CUCM 6.1.2 and Unity 5.x. All</div><div style="margin: 0px;">other functions are working properly as far as I know.</div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">I have configured Unity and CUCM by using configuration manual. It seems</div><div style="margin: 0px;">that there must be trick point in order to make it work.</div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">Anybody has any ideas?</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">Any help will be highly appreciated</div><div style="margin: 0px; min-height: 14px;">
<br></div><div style="margin: 0px;">--</div><div style="margin: 0px;">Mehmet Turunc</div><div style="margin: 0px; min-height: 14px;"><br></div><div style="margin: 0px;">_______________________________________________</div>
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