<div>I can't image getting that particular message from This, but do you have your unity ports assigned in a CSS that has both sites available?</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Tue, Dec 23, 2008 at 10:16 PM, Alan Su <span dir="ltr"><<a href="mailto:cj.alan@gmail.com">cj.alan@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
<div>Hi Pat,</div>
<div> </div>
<div>Thanks for your reply.</div>
<div>Let me sum up the structure:</div>
<div>1. users at site A -> user-A</div>
<div>2. users at site B -> user-B</div>
<div>3. CallManager at site A -> CCM-A</div>
<div>4. CallManager at site B -> CCM-B</div>
<div>5. Unity Server at site B -> Unity-B</div>
<div> </div>
<div>user-A extensions registered on CCM-A, user-B extensions registered on CCM-B and also subscribe on Unity-B.</div>
<div> </div>
<div>user-A <---> CCM-A </div>
<div>user-B <---> CCM-B</div>
<div> |--------> Unity-B <---> PSTN</div>
<div> </div>
<div>when outside user dial the PSTN number into Unity-B, they can enter the user-B extension and get transfered. But if they enter the user-A extension, Unity reply "I did not recognize that as a valid entry".</div>
<div> </div>
<div>If user-B dial user-A extension directly from their IPPhone, the call can be established without any problem.</div>
<div> </div>
<div>I think there should be mis-configuration, do you have any idea which part is missing? Thanks a lot~</div>
<div> </div>
<div>Regards,</div>
<div>Alan</div>
<div>
<div></div>
<div class="Wj3C7c">
<div><br><br> </div>
<div class="gmail_quote">On Fri, Dec 19, 2008 at 11:25 PM, Pat Hayes <span dir="ltr"><<a href="mailto:pat-cv@wcyv.com" target="_blank">pat-cv@wcyv.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Sounds like the Unity server at site A doesn't know about the users at<br>site B. Where are the extensions for the users at site B defined? Are<br>
they also on the Unity server in site A? is there another server in<br>site B, and if so, are they in the same AD?<br>
<div>
<div></div>
<div><br>On Thu, Dec 18, 2008 at 5:53 AM, Alan Su <<a href="mailto:cj.alan@gmail.com" target="_blank">cj.alan@gmail.com</a>> wrote:<br>> Hi,<br>><br>> I have a Unity problem. There are 2 campuses (A & B), the Unity server in<br>
> site A is connecting PSTN so outside users can dial the company main number<br>> into Unity and then transfer to the extensions located in site A. But they<br>> have problem to transfer to extensions in site B. Unity reply the message "I<br>
> did not recognize that as a valid entry". Is there any configuration missing<br>> in auto-attendant or DTMF related? Any comments will be very grateful.<br>> Thanks~<br>><br>> -Alan<br></div></div>> _______________________________________________<br>
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