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<span style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; FONT-WEIGHT:Normal;">Do you have the users associated to their DN at the bottom of the directory number page?<br>
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Also, have you restarted the cups and sip services on CUPS after creating the integration between cupc and cucm? That usually resolves the issue for me.<br>
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Sent from a mobile device with very tiny touchsceen input keys. Please excuse my typos.<br>
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<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">From: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Brian <bms314@gmail.com></span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Sent: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">Tuesday, December 30, 2008 10:23 AM</span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">To: </span><span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">cisco-voip@puck.nether.net <cisco-voip@puck.nether.net></span><br>
<span style="font-size:10pt;font-family:Tahoma; font-weight:bold">Subject: </span>
<span style="font-size:10pt;font-family:Tahoma; font-weight:normal;">[cisco-voip] Can't see Presence status with CUPS7</span><br>
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<div>I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point, everything is working except I cannot see the status of my contacts. I can see my own local status on each client and it is set to Available. Under Show Server Health, everything
is Green. On the CUPS System Dashboard and Troubleshooter, everything is also green and happy. If I search for a contact, I can right click on the user and send IM back and forth without problem even though their status says Offline.<br>
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Has anyone run into this before and can give me some pointers? I've gone through the CUPS troubleshooting guide and everything seems correct. I've checked all the CSS's and they are all set. I have primary extension populated for each user and they are associated
to the DN's. From RTMT on the CUPS server, the only error I see is that the Cisco AMC Service is seemingly down. Serviceability says it is up so I'm not sure if I need to be concerned with that or not. I'm about ready to just rebuild the server from scratch,
but am hoping someone else has seen this before.<br>
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TIA,<br>
Brian<br>
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