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Any firewalls between your PC and the CUPS server?<div><br></div><div>You should see SIP messages from CUPS to your client indicating the status of each contact.</div><div>In the CUPS Server Health for Presence you will see the Presence.MostRecentListenPort. This is what the server should be using to send you the SIP Notify messages with presence info.</div><div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Dec 30, 2008, at 11:30 AM, Brian wrote:</div><br class="Apple-interchange-newline">Yes, the Presence Viewer shows the status as Available and green for each of the clients that are currently active.<br><br>Thanks,<br>Brian<br><br><br><div class="gmail_quote">On Tue, Dec 30, 2008 at 10:27 AM, Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span> wrote:<br> <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div style=""> On the CUPS server does the presence viewer show the correct status? <div><br><div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><font style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" size="3" face="Helvetica">-Ryan</font></div> </div><br><div><div><div></div><div class="Wj3C7c"><div>On Dec 30, 2008, at 11:22 AM, Brian wrote:</div><br>I'm trying to build a CUPS7 server with CUCM7 and CUPC7. At this point, everything is working except I cannot see the status of my contacts. I can see my own local status on each client and it is set to Available. Under Show Server Health, everything is Green. On the CUPS System Dashboard and Troubleshooter, everything is also green and happy. If I search for a contact, I can right click on the user and send IM back and forth without problem even though their status says Offline.<br> <br>Has anyone run into this before and can give me some pointers? I've gone through the CUPS troubleshooting guide and everything seems correct. I've checked all the CSS's and they are all set. I have primary extension populated for each user and they are associated to the DN's. From RTMT on the CUPS server, the only error I see is that the Cisco AMC Service is seemingly down. Serviceability says it is up so I'm not sure if I need to be concerned with that or not. I'm about ready to just rebuild the server from scratch, but am hoping someone else has seen this before.<br> <br>TIA,<br>Brian<br></div></div><div style="margin: 0px;">_______________________________________________</div><div style="margin: 0px;">cisco-voip mailing list</div><div style="margin: 0px;"><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></div> <div style="margin: 0px;"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></div></blockquote></div><br></div><br></div></body></html>