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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>CER pulls phone information from CM. What version of CM do
you have? Does CER have SNMP and AXL connectivity to CM? Do you have the
correct CM version set in CER?<o:p></o:p></span></p>
<p class=MsoNormal><a name="_MailEndCompose"><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></a></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Erick Amaya<br>
<b>Sent:</b> Tuesday, December 30, 2008 2:42 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CER 2.0(3)<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>After i upgraded from CER
1.3(2) to CER 2.0(3) the new version of CER is not tracking any of my phones
registered with call manager even i run manual switch port and phone descovery
it will not find discover any phones. I checked the SNMP string on the CER
publisher the call manager publisher and subcribers nodes in the cluster as
well as runa debug snmp packets on a switch that i can ping from the CER
plublisher. i notice that that SNMP is sending packets to the CER server but
i'm still not tracking any phones on CER 2.0(3). if i do switch port details
search for a particular switch i see the switch and port, ip address zone, but
no phone extension or phone ip address or phone type. this was un upgrade
from 1.3(2) to 2.0(3) tracking was working before the upgrade but not after. no
errors or warning were encounter during the DMA export or import. any help of
suggestiong will be greatly appriciated.<br>
thanks<o:p></o:p></p>
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