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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>IVR uses the Cisco Customized 2003 OS.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I just did one of these upgrades and the best thing is to have
new hardware because the upgrade is more like a cut and paste. You have to
manually copy all settings/files etc. If you will be using the same hardware,
backup everything and take tons of screenshots<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>HTH<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:black'>Matthew Loraditch</span></b><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:black'><br>
10944 Beaver Dam Road, Suite A<br>
Hunt Valley, Maryland 21030 <br>
<a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com"><span style='color:
black'>www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span
style='color:black'>support@heliontechnologies.com</span></a> for fast
assistance!</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>voip@mrga.ch<br>
<b>Sent:</b> Monday, January 05, 2009 9:59 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Upgrade IP IVR from 4.x to 7.x<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Hello group<br>
<br>
we plan to upgarde our Ip IVR from Version 4.x to 7.x. I am looking for some
planing and installation guids on the Cisco website, but I can't find
documentation in this. Has anyone a link to the IP IVR 7.x documentation site?<br>
<br>
On what operating system is Ip IVR 7.x based. Is it still Windows or is it also
an appliance like CUCM?<br>
<br>
Thanks for feedback<br>
Reto <o:p></o:p></p>
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