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He didn't specify the CUCM version but the fact that the username is Directory Manager also points to DCD as the ldap server. From what I can tell CCX 6.0(1) goes with CUCM 4.3 so as long as the CCM isn't using AD for ldap then the DCD service should be running.<div><br></div><div>Either way a simple packet capture will show you why the ldap bind is failing. </div><div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Jan 6, 2009, at 10:25 AM, James Buchanan wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D">Correct, and since DC Directory is not being used, probably port 389 or 636 should be used.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Matt Slaga (US) [<a href="mailto:Matt.Slaga@us.didata.com">mailto:Matt.Slaga@us.didata.com</a>] <br> <b>Sent:</b> Tuesday, January 06, 2009 9:23 AM<br> <b>To:</b> James Buchanan; Sechaba Mokoena; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> RE: [cisco-voip] LDAP Server infomation for CRS installation<o:p></o:p></span></p> </div> </div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D">8404 is the LDAP port for DCDirectory, the ldap directory used in 3.x and 4.x versions of CallManager.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D"><o:p> </o:p></span></p> <div> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>James Buchanan<br> <b>Sent:</b> Tuesday, January 06, 2009 10:16 AM<br> <b>To:</b> Sechaba Mokoena; <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> Re: [cisco-voip] LDAP Server infomation for CRS installation<o:p></o:p></span></p> </div> </div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D">Wait a sec…<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D">8404 is not the port for LDAP. Port 389 is the port for LDAP, unless of course it’s secure LDAP, which is port 636.<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:#1F497D"><o:p> </o:p></span></p> <div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Sechaba Mokoena<br> <b>Sent:</b> Tuesday, January 06, 2009 12:54 AM<br> <b>To:</b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b>Subject:</b> [cisco-voip] LDAP Server infomation for CRS installation<o:p></o:p></span></p> </div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi,<o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I'm installing Cisco Unified Contact Center 6.0(1) and I can't get past the LDAP Server information page. I keep getting the following error:<o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Unable to bind to server. Please verify the values that you entered.</b><o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I'm not synchronizing with an LDAP server in Communications Manager, so I can only assume that I'm supposed to use <b> Other </b>as my LDAP server type instead of DC Directory. I've attached a screenshot of what I've done so far, can anyone point me in the right direction. <o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Kind regards,<o:p></o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><o:p> </o:p></p><p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Sechaba Mokoena<o:p></o:p></p><p><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">No virus found in this incoming message.<br> Checked by AVG - <a href="http://www.avg.com">http://www.avg.com</a><br> Version: 8.0.176 / Virus Database: 270.10.1/1869 - Release Date: 1/5/2009 9:44 AM</span><o:p></o:p></p> <div class="MsoNormal" align="center" style="text-align:center"> <hr size="1" width="100%" align="center"> </div><p><strong>Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. If you are not the intended addressee, you are hereby notified that you have received this communication in error and that any use or reproduction of this email or its contents is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and deleting it from your computer. Thank you. </strong><o:p></o:p></p><p><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">No virus found in this incoming message.<br> Checked by AVG - <a href="http://www.avg.com">http://www.avg.com</a><br> Version: 8.0.176 / Virus Database: 270.10.1/1869 - Release Date: 1/5/2009 9:44 AM</span><o:p></o:p></p> </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>