<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:D="DAV:" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span lang=EN-CA>Hi,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA>I’m looking to purchase a CDR
reporting tool for the Cisco Call Manager and would like to know what other
people in the community are using?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA>From research and my local Cisco contact, I
got a few names (Avotus, Mind CTI, ISI).<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA>Are anybody using these products, would you
recommend them or others….<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA>I’m looking for a product that has AD
integration, good range of reports and support legacy Nortel PBX as well as the
Cisco Call Manager.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-CA>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=FR-CA>Daniel. <o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Daniel
Martin</span><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Chef
de Groupe - Infrastructure R</span><span lang=FR-CA style='font-size:12.0pt;
font-family:"Times New Roman","serif"'>é</span><span lang=FR-CA
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>seau et T</span><span
lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'>é</span><span
lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>l</span><span
lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'>é</span><span
lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>com</span><span
lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Group
Leader - Network Infrastructure and Telecom</span><span lang=FR-CA
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>CAE
Inc.</span><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>St-Laurent,
Qu</span><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'>é</span><span
lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>bec Canada</span><span
lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>H4T
1G6</span><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>T</span><span
lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'>é</span><span
lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>l:
1-514-341-2000 x4878</span><span lang=FR-CA style='font-size:12.0pt;font-family:
"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Fax:
1-514-340-5583</span><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span lang=FR-CA style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><span
lang=FR-CA><o:p></o:p></span></p>
</div>
</body>
</html>