<div>Anyone know how you can get the Caller Name so I can apply it to a Screen pop? Caller number is no problem.</div>
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<div>TIA</div>
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<div>Scott<br><br></div>
<div class="gmail_quote">On Mon, Dec 8, 2008 at 11:22 AM, Sean Walberg <span dir="ltr"><<a href="mailto:sean@ertw.com">sean@ertw.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I took the UCCXD class about 3 weeks ago. One of the labs was to take the caller ID and then use macros to automate the keystrokes to get into Excel and do a Find on a customer database. It was pretty easy, you just put the data in an enterprise field in your script, then create the macro in desktop administrator and assign it to the ringing event.<br>
<br>Sean<br><br>
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<div class="Wj3C7c">On Mon, Dec 8, 2008 at 12:47 PM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>></span> wrote:<br></div></div>
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<div>Anyone done a screen pop with UCCx?</div>
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<div>I'm being tasked with taking Caller ID / Calling Name and pre-populating it into a secondary application (ACT and / or Track-it)</div>
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<div>Has anyone done this before? Does not have to be the same 3rd party apps.</div>
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<div>Since I've never done it I need to find out about how much time it should take to complete. I know you have to setup a call flow and get that info...... but the passing it to another app is where I have no knowledge.</div>
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<div>thanks for any input.</div>
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<div>Scott</div></font><br></div></div>_______________________________________________<br>cisco-voip mailing list<br><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br>
<br></blockquote></div><font color="#888888"><br><br clear="all"><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>> <a href="http://ertw.com/" target="_blank">http://ertw.com/</a><br>
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