<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">
This is the process we usually send to customers.<div><br></div><div><div>1. Convert the original WAV file using the MOH Audio Translator</div><div>2. Start CoolEdit and open the original WAV file</div><div>3. Edit --> Convert Sample Type</div><div>4. Set Sample Rate to 8000 and Resolution to 16-bit</div><div>5. Click OK</div><div>6. Transform --> Amplitude --> Amplify</div><div>7. Set Amplification to 40% (this can be adjusted but the normal recording is too high in volume for MOH)</div><div>8. Click OK. You can play and UNDO (edit) until you are satisfied with the sound</div><div>9. File --> Save As</div><div>10. Change filename extension to ".ULAW.WAV"</div><div>11. Select "Save As Type:" to "A/Mu-Law Wave (*.wav)"</div><div>12. Click on Options button and select "MU-Law 8-bit" & click OK</div><div>13. Click on Save and answer Yes to overwrite if asked</div><div>14. File --> Save As</div><div>15. Change filename extension to ".ALAW.WAV"</div><div>16. Click on Options button and select "A-Law 8-bit"</div><div>17. Click on save and answer Yes to overwrite if asked</div><div>18. File --> Close</div><div>19. File --> Open (open the original WAV file)</div><div>20. Edit --> Convert Sample Type</div><div>21. Set Sample Rate to 16000 and Resolution to 16-bit</div><div>22. Click OK</div><div>23. Transform --> Amplitude --> Amplify</div><div>24. Set Amplification to 40%</div><div>25. Click on OK</div><div>26. File --> Save As</div><div>27. Change filename extension to ".WB.WAV"</div><div>28. Make sure "Save as Type:" is set to "Windows PCM (*.wav)"</div><div>29. Click on OK</div><div>30. Exit</div><div>31. Put the ".ALAW.WAV", ".ULAW.WAV" and ".WB.WAV" files in C:\Program Files\Cisco\TFTPPath\MOHdirectory to replace those created by the MOH Audio Translator Service</div><div>32. When done, there should be 6 files in the TFTPPath\MOH directory that have the same base name asthe original WAV file:</div><div>a. Original.WAV</div><div>b. Original.xml</div><div>c. Original.ALAW.WAV</div><div>d. Original.g729</div><div>e. Original.ULAW.WAV</div><div>f. Original.WB.WAV</div><div><br></div><div><span class="Apple-style-span" style="font-family: Helvetica; ">-Ryan</span></div><br><div><div>On Jan 12, 2009, at 3:44 PM, Lauren Bailey wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal">Hi All… I’m getting desperate. I’m trying to replace our MOH files that I made last year that sound just great but everyone is SICK of them. I’ve downloaded as well as ripped several files, converted them to wma 8000 mhz, 32mbit and every single one doesn’t even begin to sound like music on our system (ccm 5.0). Distorted, buzzing, hissing, etc. Does anyone know how to make a good clear conversion? Also, I’ve used no less that 3 different software programs for conversion – paid for AND shareware. Something is wrong in my process…<o:p></o:p></p><p class="MsoNormal">Thanks so much!<o:p></o:p></p><p class="MsoNormal">Lauren, AT (Accidental Tech)<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Lucida Sans","sans-serif"; color:#000066">Lauren Bailey<o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Sans","sans-serif"; color:#000066">Willamalane Park and Recreation District<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Sans","sans-serif"; color:#000066">Communications Specialist<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Lucida Sans","sans-serif"; color:#000066">541/736-4046<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Lucida Sans","sans-serif"; color:maroon"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Lucida Sans","sans-serif"; color:#339966">"To begin living like you've never lived before, begin living like you've never lived before!"<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Lucida Handwriting"; color:#339966"> Mike Dooley<o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:18.0pt;font-family:Webdings; color:#4F6228">P</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif"; color:#4F6228"> Please consider the environment before printing this e-mail.</span><span style="color:#1F497D"><o:p></o:p></span></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Lucida Handwriting"; color:#339966"><o:p> </o:p></span></p><p class="MsoNormal"><o:p> </o:p></p> </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>