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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Sylfaen","serif";
color:#E36C0A'>HP…as directed by Cisco…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Sylfaen","serif";
color:#E36C0A'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Sylfaen","serif";
color:#E36C0A'>Not sure about the second question…I haven’t applied the update
yet as it isn’t a critical issue…Will have to wait for another reason to take
the server down. </span><span style='font-size:11.0pt;font-family:Wingdings;
color:#E36C0A'>J</span><span style='font-size:11.0pt;font-family:"Sylfaen","serif";
color:#E36C0A'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Sylfaen","serif";
color:#E36C0A'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Scott Voll
[mailto:svoll.voip@gmail.com] <br>
<b>Sent:</b> Monday, January 12, 2009 5:32 PM<br>
<b>To:</b> Hennigh, Elexis<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] RTMT HardwareFailure Alert (solution)<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>do you get the ILO from HP or Cisco?<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal>and do you have to update each time you update CM?<o:p></o:p></p>
</div>
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<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
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<p class=MsoNormal>On Mon, Jan 12, 2009 at 2:27 PM, Hennigh, Elexis <<a
href="mailto:helexis@okstate.edu">helexis@okstate.edu</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:10.0pt'>From Cisco TAC:</span><o:p></o:p></p>
<p><span style='font-size:10.0pt'>"The error that you are seeing is a
known bug issue, where the level of the iLO firmware is not up to date. The iLO
port is a separate port that will allow one to maintain remote access
connection to the server, even during reboots and power offs (as it has its own
power/battery pack for it much like the RIB card technology used in earlier HP
servers). These alarm message are non-critical and will not affect
CallManager stability and performance, so do not be alarmed at them.</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<p><span style='font-size:10.0pt'>You can check your iLO version by rebooting
the server and when prompted during POST, press F8 to enter the iLO
configuration utility. If you have already configured the iLO port for remote
access, you may also connect into it remotely and in the menu options under
"Help" it should report the iLO version to you."</span><o:p></o:p></p>
<p><span style='font-size:10.0pt'> </span><o:p></o:p></p>
<p><span style='font-size:10.0pt'>Updating the iLO firmware will resolve the
issue.</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;font-family:"Sylfaen","serif";color:#E36C0A'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;font-family:"Sylfaen","serif";color:#E36C0A'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> Scott Voll [mailto:<a href="mailto:svoll.voip@gmail.com"
target="_blank">svoll.voip@gmail.com</a>] <br>
<b>Sent:</b> Monday, January 12, 2009 3:18 PM<br>
<b>To:</b> Hennigh, Elexis<br>
<b>Cc:</b> cisco-voip voyp list<br>
<b>Subject:</b> Re: [cisco-voip] RTMT HardwareFailure Alert</span><o:p></o:p></p>
</div>
<p> <o:p></o:p></p>
<div>
<p>it's related to iLO. <o:p></o:p></p>
</div>
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<p> <o:p></o:p></p>
</div>
<div>
<p>I have the same issue. Since it's not critical to daily operation....
I haven't worried about it. <o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p style='margin-bottom:12.0pt'>Scott<o:p></o:p></p>
</div>
<div>
<p>On Mon, Jan 12, 2009 at 10:40 AM, Hennigh, Elexis <<a
href="mailto:helexis@okstate.edu" target="_blank">helexis@okstate.edu</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p>Can someone help identify the severity or cause of the following error…?<o:p></o:p></p>
<p>(I set up thr RTMT HardwareFailure alert and received the following alert.)<o:p></o:p></p>
<p>---------------------------------------------------------------------------------<o:p></o:p></p>
<p>At <date/time> on node <ip of publisher>, the following
HardwareFailure events generated: hwStringMatch - hpasmxld[4359]: check_ilo2:
Failed to get BMC Device Id! hwStringMatch - hpasmxld[4359]: The iLO 2 reset /
synchronization process has FAILED! hwStringMatch - hpasmxld[4359]: CRITICAL
ERROR: Resetting HP Advanced System Management Stack! hwStringMatch -
hpasmxld[4359]: The iLO 2 Management Processor is not responding! hwStringMatch
- hpasmxld[4359]: hwStringMatch - hpasmxld[4359]: CRITICAL ERROR: Resetting HP
Advanced System Management Stack! <o:p></o:p></p>
<p>---------------------------------------------------------------------------------<o:p></o:p></p>
<p> <o:p></o:p></p>
<p>All seems well with both servers at this time…Not sure where to start troubleshooting…<o:p></o:p></p>
<p><span style='font-size:11.0pt;font-family:"Sylfaen","serif";color:#E36C0A'> </span><o:p></o:p></p>
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<p> <o:p></o:p></p>
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