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<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#1F497D'>Not
sure who you are but you are my best friend right now.  I was following the
steps provided in the documentation and that wasn&#8217;t one of them.  I failed
to notice the &#8220;related links drop-down box&#8221; but I have it all working
now and it is great.  <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#1F497D'>Thanks
buckets!<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='font-size:14.0pt;font-family:"Lucida Calligraphy";
color:#0F243E'>Birni Tkachuk</span><span style='font-family:"Lucida Calligraphy";
color:#0F243E'> <br>
</span><span style='font-family:"Segoe UI","sans-serif";color:#0F243E'>Voice
Services Specialist</span><span style='font-family:"Segoe UI","sans-serif";
color:#0F243E'> <br>
Information Services Division &nbsp;&nbsp;&nbsp;&nbsp; <br>
P&nbsp; 780.471.7532  F  780.491.3083</span><span style='font-family:"Segoe UI","sans-serif";
color:#1F497D'> <br>
</span><span style='font-family:"Lucida Calligraphy";color:#1F497D'>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span><span style='font-family:"Lucida Calligraphy";color:#1F497D'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Wednesday, January 14, 2009 2:53 PM<br>
<b>To:</b> Tkachuk,Birni<br>
<b>Cc:</b> cisco-voip@puck.nether.net; ciptug.edu@lists.brandeis.edu<br>
<b>Subject:</b> Re: [cisco-voip] iDivert<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>In the Related Links drop-down box you need to select
&quot;Configure Softkey Layout&quot; and hit Go. &nbsp;For each call state
where iDivert is an option move it over to the right-hand window and save.
&nbsp;Don't forget to save before moving to a new callstate.<o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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<div>

<p class=MsoNormal>On Jan 14, 2009, at 3:36 PM, Tkachuk,Birni wrote:<o:p></o:p></p>

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<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif"'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#002060'>I
have been trying to configure iDivert using the config steps on the Cisco CM
Features and Services guide and have run up against a brick wall.</span><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<div>

<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#002060'>&nbsp;</span><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<div>

<p class=MsoNormal><span style='font-family:"Segoe UI","sans-serif";color:#002060'>I
have picked a standard template and copied and renamed it.&nbsp; Now I am
trying to add the iDivert application and this is what I get.&nbsp; The drop
down box doesn&#8217;t show me any options.&nbsp; Any ideas what I am doing
wrong.&nbsp; If anyone has easy to follow steps to setting up iDivert I would
be eternally grateful.</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#002060'>&nbsp;</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#002060'>&lt;Picture (Device Independent Bitmap) 1.jpg&gt;</span><span
style='font-family:"Segoe UI","sans-serif";color:#002060'> </span><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#002060'>&nbsp;</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:13.5pt;font-family:"Lucida Calligraphy";
color:#0F243E'>Birni Tkachuk</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<div>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>Voice Services Specialist </span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>Information Services</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>NAIT</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>11762 - 106 Street NW</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>Edmonton, Alberta&nbsp; T5G 2R1</span><span style='font-family:
"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Segoe UI","sans-serif";
color:#0F243E'>P 780.471.7532&nbsp; F 780.491.3083&nbsp; E <a
href="mailto:birnit@nait.ca">birnit@nait.ca</a></span><span style='font-family:
"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><b><span style='font-family:Papyrus;color:#0F243E'><a
href="http://www.nait.ca">www.nait.ca</a></span></b><span style='font-family:
"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#0F243E'>&nbsp;</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#0F243E'>NAIT - An Institute of Technology Committed to Student Success</span></i><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><i><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#002060'>..................................................................................................</span></i><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='color:forestgreen'>Please consider the
environment before printing this email.</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

</div>

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<p class=MsoNormal><i><span style='color:#0F243E'>PRIVILEGE AND CONFIDENTIALITY
NOTICE <br>
This email and any attachments are being transmitted in confidence for the use
of the individual(s) or entity to which it is addressed and may contain
information that is confidential, privileged, proprietary or exempt from
disclosure. Any use not in accordance with its purpose, any distribution or any
copying by persons other than the intended recipient(s) is prohibited. If you
received this message in error, please notify the sender and delete the
material.</span></i><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

</div>

<div style='margin-top:5.0pt;margin-bottom:5.0pt'>

<p class=MsoNormal><i><span style='color:#0F243E'>Ce courriel et toutes les
pièces jointes sont transmis confidentiellement pour que la personne ou
l'organisation à laquelle ils sont adressés les utilise. Ils peuvent contenir
des renseignements confidentiels, réservés, de propriété exclusive ou à accès
limité. Toute utilisation non conforme à leurs fins, toute diffusion ou toute
reproduction par une autre personne que le destinataire ou les destinataires,
est interdite. Si vous recevez ce message par erreur, veuillez en informer
l'expéditeur et supprimer le communiqué immédiatement.</span></i><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

</div>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";
color:#002060'>&nbsp;</span><span style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

</div>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>&nbsp;</span><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>&nbsp;</span><span
style='font-family:"Segoe UI","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal>&lt;Picture (Device Independent Bitmap) 1.jpg&gt;<o:p></o:p></p>

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<p class=MsoNormal>_______________________________________________<o:p></o:p></p>

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<p class=MsoNormal>cisco-voip mailing list<o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></p>

</div>

<div>

<p class=MsoNormal><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>

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</div>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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