<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>The bottom line is this. If you want TAC support, you have to match what is listed in www.cisco.com/go/swonly to the letter. It's sorta like your local diner's breakfast special - no substitutions please.<br><br>That being said, it sounds like you need an extra drive. Four drives are a must. You can remove them later but the install needs them.<br><br>----- Original Message -----<br>From: "Rossella Mariotti-Jones" <rossella@chemeketa.edu><br>To: cisco-voip@puck.nether.net<br>Sent: Thursday, January 15, 2009 7:39:48 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] UCCX hardware question<br><br>
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<p class="MsoNormal">We have a DL380-G5 with 3 72Gb SAS drives that we’d
like to use for UCCX 5. Our server however has 2 Quad Cores (E5440) instead of
2 Dual Cores (5140 per Cisco/HP specs). Needless to say the install pukes and
gives a drive count fatal error. The way I see it I have three options:</p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="">1.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;">
</span></span>Pull out one Quad Core, the only reason why I haven’t
tried this is that I don’t have a terminator handy, if I do this will it
work? Will TAC support it?</p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="">2.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;">
</span></span>Leave the 2 Quad Cores alone, add 1 drive for a total
of 4 72Gb drives, will it work? Will TAC support it?</p>
<p class="MsoListParagraph" style="text-indent: -0.25in;"><span style="">3.<span style="font-family: "Times New Roman"; font-style: normal; font-variant: normal; font-weight: normal; font-size: 7pt; line-height: normal; font-size-adjust: none; font-stretch: normal; -x-system-font: none;">
</span></span>Buy a new server that meets Cisco’s specs</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Your advice will be greatly appreciated.</p>
<p class="MsoNormal">Thanks in advance.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size: 10.5pt;">rossella mariotti-jones |
network analyst | chemeketa community college | rossella@chemeketa.edu |
503-589-7775</span></p>
<p class="MsoNormal"><span style="font-size: 20pt; font-family: Webdings; color: green;">P</span><span style="font-size: 9pt; font-family: "Arial","sans-serif"; color: green;"> </span><b><i><span style="font-size: 9pt; font-family: "Lucida Console"; color: green;">Please consider the environment before printing this email.</span></i></b><span style="font-size: 9pt; color: navy;"></span></p>
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