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<p class=MsoNormal>I hope that I can describe this correctly. I
have an IAD2431 that is connected to an Intertel/MItel 5000 phone
system. I am using the T1 interface to hand the phone system
a 16 channel PRI. The problem is that the phone system is blasting digits
before the IAD can bring up dial tone. The customer
picks up the phone gets dial tone that is generated by the phone system and
they dial 8 + 7 digits. That dial tone times out, blasts the 7 digits and
the IAD brings up dial tone. To the caller they hear a second dial tone which
is being generated by the IAD. During the second dial tone you can retype
the 7 digits and the call will complete.
Has anyone run into this before? It’s almost like it’s a timing
issue.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The Mitel/Internet tech says they are very limited in what
they can change in their phone system so I have to find a way to make this
work. Finding help with the 2431s has
been very difficult because they seem to be a rare Cisco box. The
majority of my searches end up taking me to someone who wants to sell me an
IAD2431 and the help I can find is pretty much one site copying another sites
text. I am hoping someone has had a similar problem with another similar
Cisco product.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Richey<o:p></o:p></p>
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