<HTML xmlns="http://www.w3.org/TR/REC-html40" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:w="urn:schemas-microsoft-com:office:word"><head><META content="text/html; charset=utf-8" http-equiv="Content-Type">
<META content="text/html; charset=utf-8" HTTP-EQUIV="Content-Type">
<meta content="Microsoft Word 12 (filtered medium)" name=Generator>
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
.MsoChpDefault
        {mso-style-type:export-only;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head><BODY>
<TABLE BORDER="0" CELLPADDING="0" CELLSPACING="0" HEIGHT="285" STYLE="BORDER-RIGHT: #c0c0c0 3px solid; BORDER-TOP: #666666 1px solid; BORDER-LEFT: #666666 1px solid; WIDTH: 659px; BORDER-BOTTOM: #c0c0c0 3px solid; BORDER-COLLAPSE: collapse; HEIGHT: 285px" WIDTH="659">
<TBODY>
<TR>
<TD HEIGHT="90" WIDTH="4%"></TD>
<TD HEIGHT="90" WIDTH="59%">
<P ALIGN="left"><IMG ALIGN="left" ALT="Litigation Management" BORDER="0" HEIGHT="54" HSPACE="0" SRC="http://www.medicineforthedefense.com/main/gifs/LMI-side-pms690wBlack.jpg" WIDTH="279"></P></TD>
<TD HEIGHT="90" WIDTH="36%">
<P ALIGN="right"><FONT COLOR="navy" FACE="Verdana"><A HREF="http://www.medicineforthedefense.com/"><FONT COLOR="olive" FACE="Arial" SIZE="2">Serious Medicine for the Defense ®</FONT></A></FONT><FONT COLOR="olive" FACE="Arial" SIZE="2"> </FONT></P></TD>
<TD HEIGHT="90" WIDTH="1%"></TD></TR>
<TR>
<TD COLSPAN="3" HEIGHT="139" WIDTH="100%">
<TABLE BORDER="0" WIDTH="99%">
<TBODY>
<TR>
<TD WIDTH="4%"></TD>
<TD COLSPAN="2" VALIGN="top" WIDTH="100%"><FONT COLOR="navy" FACE="Verdana">
<P ALIGN="left"><FONT COLOR="black" SIZE="2">
<div class=Section1>
<p class=MsoNormal>Has anyone had any experience using the TAPS plugin from
CallManager 5.1.x with UCCX 5.0.2? In CallManager, it says the plugin is for
CRS 4.5, and TAC said that they only test the latest compatible versions of CCM
TAPS with CRS – they only officially support CCM 6.x TAPS with UCCX
5.0.2.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Thanks.<o:p></o:p></p>
</div>
<BR></FONT></P></FONT></TD></TR>
<TR>
<TD WIDTH="4%"></TD>
<TD VALIGN="top" WIDTH="45%"><FONT FACE="Verdana" SIZE="2"><FONT COLOR="navy"><STRONG>John V. Weigand</STRONG><BR></FONT><FONT COLOR="black" SIZE="1"><FONT COLOR="navy">Help Desk Support/Executive Support<BR></FONT><BR>Litigation Management, Inc.<BR>300 Allen-Bradley Drive<br>Suite 200<BR>Mayfield Heights, OH 44124<BR><BR></FONT></FONT></TD>
<TD VALIGN="top" WIDTH="51%">
<P><FONT FACE="Verdana" SIZE="2"><FONT COLOR="navy"><FONT SIZE="1"><FONT COLOR="black"></FONT></FONT></FONT></FONT></P>
<P><FONT FACE="Verdana" SIZE="2"><FONT COLOR="navy"><FONT SIZE="1"><FONT COLOR="black"><BR><BR><FONT SIZE="3"><BR></FONT>Tel:</FONT> 440-484-2000</FONT><BR></FONT><FONT SIZE="1"><FONT COLOR="black">Fax: 440-484-2009<BR>Cell: <BR>email: <a href="mailto:jvw@medicineforthedefense.com">jvw@medicineforthedefense.com</a> <BR></FONT></FONT></FONT></P></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><FONT FACE="Verdana" SIZE="2"><FONT COLOR="#808080"><FONT SIZE="1"><BR>PRIVILEGE AND CONFIDENTIALITY NOTICE <BR><BR>The information in this electronic mail is intended for the named recipients only. It may contain privileged and confidential material and may be protected under law by the Health Insurance Portability and Accountability Act. Any use of this information by anyone other than the intended receiver is prohibited. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution, copying, or other use of this message or its attachments is strictly prohibited. If you have received this message in error, please notify the sender immediately by replying to this electronic e-mail or by calling (800) 778-5424. Please delete it from your computer. Thank you.<BR></FONT></FONT></FONT><FONT COLOR="black"><BR><FONT FACE="Verdana" SIZE="2"></FONT></FONT></BODY></HTML>