<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Verdana; font-size: 10pt; color: #000000'>It would be good if they provided a "supervised transfer" option here...but they don't. It's a release to switch transfer at this point, so Unity no longer has any control.<br><br>You might be able to set it up so that 0 goes to another call handler setup for supervised transfers...but not sure if that would work or not. You'd have to play with the logic.<br><br>---<br>Lelio Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^<br>"Bad grammar makes me [sic]" - Tshirt<br><br><br>----- Original Message -----<br>From: "JASON BURWELL" <JASON.BURWELL@foundersfcu.com><br>To: cisco-voip@puck.nether.net<br>Sent: Friday, January 16, 2009 4:30:08 PM GMT -05:00 US/Canada Eastern<br>Subject: [cisco-voip] Unity VM Transfer Option<br><br>
<div><span class="142571821-16012009"><font size="2" face="Arial">I am running Unity
Connection 7 and CUCM 6.1. I have some users that have custom zero out coverage
to other extensions. Right now when a caller reaches User A's voicemail and
presses zero, the call is transferred to User B. If User B does not pickup it
goes to their voicemail. </font></span></div>
<div><span class="142571821-16012009"><font size="2" face="Arial"></font></span> </div>
<div><span class="142571821-16012009"><font size="2" face="Arial">Is there a way to
have the following scenario instead- Call goes to User A, after zero out call
rings User B. If User B does not pickup, call goes to User A
voicemail.</font></span></div>
<div><span class="142571821-16012009"><font size="2" face="Arial"></font></span> </div>
<div><span class="142571821-16012009"><font size="2" face="Arial">Thanks</font></span></div>
<div><span class="142571821-16012009"><font size="2" face="Arial">Jason</font></span></div>
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