<div>so long as you have enough ports I wouldn't worry about testing scripts on your production box. I do it all the time. Just setup a new trigger / cti ports / etc and test that way. then when your ready to move it to production you just change the production script to the new one.</div>
<div> </div>
<div>FWIW</div>
<div> </div>
<div>Scott<br><br></div>
<div class="gmail_quote">On Mon, Jan 19, 2009 at 1:21 PM, Sean Walberg <span dir="ltr"><<a href="mailto:sean@ertw.com">sean@ertw.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">I'm trying to get IPCCX5 running under VMWare ESX. My server guys handed off a Win2K3 "Standard Edition" VM that isn't part of the domain..<br>
<br>I added a couple of registry keys, per a previous post, to make the OS look like it was the Cisco Appliance.<br><br>I installed from the "Cisco Unified Contact Center Express/IP IVR" CD. Initially I had problems which I tracked down to AV being on the server, which I've since removed, wiped out Java and CRS, and reinstalled.<br>
<br>CRS seems to install fine (that is, without errors), I reboot, but can't get to /appadmin. IE gives me a "The page cannot be displayed" and FF just gives me a white screen.<br><br>Poking around the MCVD logs I see:<br>
<br>107: Jan 19 14:47:48.765 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION:com.cisco.config.ConfigException: ClusterProfileInfo::Cannot update profile.ini; nested exception is: <br>108: Jan 19 14:47:48.765 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: java.io.FileNotFoundException: C:\PROGRA~1\wfavvid\ClusterData\profile.ini (Access is denied)<br>
109: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.config.impl.ClusterProfileInfo.updateProfileIni(ClusterProfileInfo.java:544)<br>110: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.config.impl.ClusterProfileInfo.removeIpAddress(ClusterProfileInfo.java:389)<br>
111: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.bootstrap.impl.BootstrapManagerImpl.initConfig(BootstrapManagerImpl.java:913)<br>112: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.bootstrap.impl.BootstrapManagerImpl.init(BootstrapManagerImpl.java:418)<br>
113: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.Manager.init(Manager.java:107)<br>114: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.ManagerBridge.init(ManagerBridge.java:72)<br>
115: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.impl.ManagerManagerImpl.initBootstrapMgr(ManagerManagerImpl.java:2562)<br>116: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.impl.ManagerManagerImpl.bootstrapInit(ManagerManagerImpl.java:1901)<br>
117: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.impl.ManagerManagerImpl.access$1600(ManagerManagerImpl.java:184)<br>118: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: at com.cisco.manager.impl.ManagerManagerImpl$2.run(ManagerManagerImpl.java:799)<br>
119: Jan 19 14:47:48.796 CST %MCVD-BOOTSTRAP_MGR-3-EXCEPTION: nested stack trace is: <br clear="all"><br>I'm not sure what to make of that, the permissions look the same as my production system and the application was able to copy profile.ini to profile.bak. Just for kicks I granted full control to everyone but the problem persists.<br>
<br>Any advice on where to look, or a better installation method? We have support on the production systems, but I don't think this is an appropriate thing to call about. And I'm getting nervous developing scripts on our production cluster. :)<br>
<br>Thanks<br><br>Sean<br><font color="#888888"><br>-- <br>Sean Walberg <<a href="mailto:sean@ertw.com" target="_blank">sean@ertw.com</a>> <a href="http://ertw.com/" target="_blank">http://ertw.com/</a><br></font><br>
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<br></blockquote></div><br>